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View Full Version : A Tunecore question for Peter (or anyone else using it)


BlueStrat
04-08-2008, 12:08 PM
I signed up in January, and was sent an email saying my stuff would be available on itunes etc starting sometime in March, after the approval process and the accounts had been set up. Here it is nearing mid-April, and I still don't find my stuff on itunes.

So, how long does it take, or has something been overlooked somewhere?

PeterTuneCore
04-08-2008, 12:36 PM
I signed up in January, and was sent an email saying my stuff would be available on itunes etc starting sometime in March, after the approval process and the accounts had been set up. Here it is nearing mid-April, and I still don't find my stuff on itunes.

So, how long does it take, or has something been overlooked somewhere?

This is extremely rare, BluStrat. Please don't wait another second: write support@tunecore.com and include the name of your album, the name of the artist, the email address of your TuneCore account and (if you have them handy), the UPC and Album ID#. By writing them directly, it creates a "trouble ticket" they can find, so please don't hesitate!

One of the Support gang will get back to you ASAP. Sorry for any hiccups, they'll find out what's what!

--Peter
peter@tunecore.com