TC ELECTRONIC KONNEKT 24D - THE NEXT GENERATION [Archive] - Harmony Central Musician Community Forums

Marc Johnson

04-26-2007, 11:29 AM

For everyone's convenience-

A couple of notes regarding the new version -

Assimilator Konnekt is part of the installation.
If you have Assimilator Konnekt installed, please uninstall it before this installation.

The software package includes a firmware update - the firmware update tool is found on the ABOUT page.

As Craig stated in his version, you may get an error message when either updating the firmware or using the Reset function,
please don't be concerned about this its a known issue but they were focused on other areas rather than this.

This version is NOT "signed".
The primary delay we've been facing since Craig received a beta a couple weeks ago is that
we've been working with Microsoft to get the proper certificate. This takes three business days between each revision.
They've been going round and round to get it corrected and I'm told it will be fixed by next week.
So with this version, you'll get 5 warnings that this driver is not signed (Konnekt itself, MIDI IN, MIDI OUT, WDM drivers, ASIO Drivers)

This driver is six revisions newer than the one that Craig has. There have been numerous improvements.

Power off or disconnect your Konnekt. Run the existing uninstaller.
It should prompt you to reboot if you were using 1.10. Install the new version. Once complete, reattach Konnekt...
I just confirmed that the new version should automatically uninstall previous versions. Go ahead and update.

The firmware is different.
If you install it on the PC, then re-attach to the Mac, you'd simply have to put the other firmware back in.

The Mac update is coming soon...but I'd rather not guess a release date.

We need your feedback directly.
Please send all feedback, positive and negative to konnektbeta@tcelectronic.com along with your system specs.

ElGenius1

04-26-2007, 12:28 PM

I just want to make sure that I do this right.

So basically, with the konnekt 8 still powered on, I go into Windows and just run the 1.20 software, and that will update my current software, correct?

There is no need to power off the konnekt ?(nor to uninstall the exisiting drivers first?; I have 1.03 currently installed)

Anderton

04-26-2007, 12:47 PM

I haven't done the install yet (article deadline) but my assumption is to SET A SYSTEM RESTORE POINT, turn off the K24D, uninstall Assimilator just in case, install the new software (which will replace your old drivers), and that some point during the installation process, you'll be asked to plug it back in. I'll verify when I do the install.

Anderton

04-26-2007, 03:43 PM

Okay, I've installed it :)

To play it safe, I uninstalled the exising drivers first. I then ran the installer with the K24D disconnected, and turned it back on when instructed to do so. There were two unexpected things: I did not have to click on any "Continue Anway" screens, which I presume is because I had already installed a certificate with the previous beta. I got the little ballons that said "found new hardware" etc., and I was good to go.

The other unexpected thing is when I did the firmware update, I did not get an error message. Perhaps this is because the firmware update is the same as the one I installed with the previous beta?

Anyway, to cut to the chase, I've been playing back a fairly decent-sized project in Sonar (three soft synths, about 20 hard disk tracks, real-time looping, automation) for the past hour, using 128 samples with multiprocessing and 64-bit audio engine enabled, with no problems!!

I have not done exhaustive testing and need to do other things, but here are some preliminary thoughts:

After you've made your adjustments in the TC Near panel, close it. When closed, 128 samples worked fine; when open, I got ticks and clicks. At 256 samples, I could leave it open with no problems. It seems leaving the panel open might be what pushes my system over the edge when it's at 128 samples.

The Fabrik plug-ins worked in Sonar as they were supposed to. If you move the Fabrik R parameters around the sound breaks up while it's recalculating but as soon as you stop adjusting, it's okay. Not sure what this means for automation; I'll find out at some point.

Open and closing other windows and programs would sometimes cause extremely brief interruptions in the sound, but most of the time it didn't happen...and when it did, I didn't find it particularly annoying.

The CPU meter sure seems a lot happier. With multiprocessing disabled, I'm getting about a 38% CPU hit -- what I've gotten with other interfaces on the same project. But with multiprocessing enabled, each CPU is doing around 23%, occasionally dropping down to 15% and even 9%. So whatever they did to the driver, something must have happened in terms of AMD dual core optimization. It's just working soooooo much better now!

With Sonar, I decided to torture test it by hitting the space bar to start and stop as fast as I could, and go to different markers. No problems, no speed ups, no glitches.

Overall, I'm extremely pleased with the performance I'm getting with Sonar (haven't tried other programs yet, figured I might as well start with the most problematic). I realize it's a beta driver and they're still working on things, but TC was right to release it as it now makes the K24D not just useable, but very useable. Just remember to close the control panel applet if you're pushing your system.

And once again, I'm reminded of just how good it sounds...the sound quality is just plain gorgeous.

I'll be very curious to see if other users are getting the same results I am, because if you are, I think there are going to be a lot of happy people this evening...good luck all! Let us know if it's working for you!!

And Mike, if you had anything to do with convincing TC to do a public beta, major, major props. And if you didn't, please pass along my regards to whoever did. This was the right move.

Mike Martin

04-26-2007, 03:46 PM

Do uninstall your existing Assimilator (Konnekt 24D owners). And unplug (or turn off) your Konnekt. If you forget the new installer will remind you.

Mike Martin

04-26-2007, 03:52 PM

Craig,
The clicks you're hearing while adjusting Fabrik parameters and with the Control Panel Mixer open are the main reasons (besides the certificate) that the beta has been delayed. Updating the graphics is causing the problem so if the windows were closed you should not hear any problems if parameters were automated. Needless to say this will be fixed when we go final.

Glad that your results have confirmed mine.

-Mike Martin
TC|US

Mike Martin

04-26-2007, 03:56 PM

Okay, I've installed it :)
The other unexpected thing is when I did the firmware update, I did not get an error message. Perhaps this is because the firmware update is the same as the one I installed with the previous beta?

I didn't get this error either, but like yourself I had already updated the firmware. The reset also works fine for me. Again there have been about six revisions since the version you received previously. I think they may have fixed this bug at the last minute.

mqbernardo

04-26-2007, 04:08 PM

So, looks like i´ll be the first... strange thang...

Well, instalation: i uninstalled driver version 1.1 and assimilator, turned off computer, then installed 1.2.

Instalation: very smooth. first installed driver. then connected the konnekt (yeah, i know). then windows did the rest. no unsigned drivers nag screen whatsoever. easy firmware update, to.

[by the way, TC should update their site to: in the "check for updates" thing, it will tell you: you´re runing 1.2, the latest is 1.1. care for an update?]

CPU load : much better. now if i turn the TC Near panel, i don´t get the absurd spikes in CPU (maybe just a 10% raise). it still takes a while to load, through. in Ableton live, my DAW, the spikes also seem rather tamed.

Latency: also much better. in fact, i think even the 512 buffer size got better. now i can play MIDI, real-time, no problem. Light projects can go up to 64. But a 10-track, mid-plugin use (compressors, EQs and only a VSTi) needed the 512 treatment to be completely crackle-less. But then, when i got back to 256 it preformed much better than the first time.

Drop-outs: Oooops! There are still some, but looks like i will manage to live with this ones, since i can now work at 256, which gives me a latency of 5.8 ms (TCNear) and 7.1 ms (DAW reported). Why is the difference here, can someone tell me?

Fabrik effects: totally lame... big frustration: they take AGES to load, don´t produce any sound and totally screw (i am being polite here) the sound for a while (after being bypassed ore deleted) for some time. In my PC (see below), the solution is: Buffer up to 512 (or something like it), play button, then lower the buffer size again.

It will still take some time (and users) to evaluate stability and crackles and drop-outs in the long run, but the aftermath seems to be pointing in a good direction, and since this is a public beta, maybe the time for a completely stisfactory drivers is not to far away.

Now, let´s see... got to report all of this to TC Electronic and get my pay-check. Wait a minute, i´m not being payed. Beta-testing blues...

Please, some more insights...

Miguel

Pentium M 1,8 GHZ, 512 MB Ram, 80 Gb HD, Windows XP Home SP2 up to date.
Konnekt drivers 1.2, updated firmware.

Sorry for the very non-native english.
Good night and good luck.

Noise Maker

04-26-2007, 05:08 PM

Craig, Mike...

This seems good news :) . So, please, don't take my request badly/wronly but :

I'd like to know if now, with this current beta, the Konnekt 24D would be usable for, among others, tunai for example. That is: for someone who just could'nt use at all (except in stand-alone mode, as he explained me).

tunai - or anyone who wanted to throw the Konnekt away -: did you test this new driver/firmware ? Are you satisfied ?

Thank you in advance for your comments :thu: .

Best regards :wave: .

N.M.

Anderton

04-26-2007, 05:10 PM

Fabrik effects: totally lame... big frustration: they take AGES to load, don´t produce any sound and totally screw (i am being polite here) the sound for a while (after being bypassed ore deleted) for some time. In my PC (see below), the solution is: Buffer up to 512 (or something like it), play button, then lower the buffer size again.

Miguel - it looks like you were writing this while Mike was posting. As he said in response to my post, "The clicks you're hearing while adjusting Fabrik parameters and with the Control Panel Mixer open are the main reasons (besides the certificate) that the beta has been delayed. Updating the graphics is causing the problem so if the windows were closed you should not hear any problems if parameters were automated. Needless to say this will be fixed when we go final."

So I don't think you need to report anything to TC, they are aware of the problem. I'm very happy you are also experiencing better latency and stability! For now, just remember to close the TC control panels.

mqbernardo

04-26-2007, 05:10 PM

Konnekt just disconected on me (again) : this time it took a bit more, but there you go: the blue light of misery strikes again.

Should this be the notorious Toshiba affair?

Anderton

04-26-2007, 05:11 PM

Anderton

04-26-2007, 05:12 PM

By disconnected, do you mean that the computer won't recognize the K24D all of a sudden?

Noise Maker

04-26-2007, 05:35 PM

Noise maker - I can't get it NOT to work now, so hopefully everyone else will have the same experience. Maybe I'll be able to find some way to get it to misbehave, but even when choosing 64 samples, nothing horrible happens - I just get clicking, go back to 128, and all is well.
That would also make me very happy for everyone, Craig :thu: :) ! (And, egoistically, for myself; the quest for the coolest audio interface - in this price range - would be over ! )

So, in fact, this new thread should then be very short/small, right ? ;)

Best regards from France :wave: !

N.M.

Misledy0uth5

04-26-2007, 05:49 PM

Whats the word on Vista?? Is there going to be a new driver for Vista out soon as well?? Is it even working correctly on Vista to begin with?

mqbernardo

04-26-2007, 06:15 PM

By disconnected, do you mean that the computer won't recognize the K24D all of a sudden?

By that i mean that the blue light will go off, and live will say that "There is no audio device connected". It is all of a sudden.

I´ve made it to work again and since then, it has been synced. It looped an eight audio track song for more than half an hour. When i got back it was having clicks. Turned it to 512 buffer size, back to 256 and all got well. Maybe i don´t have to much RAM (512 Mb). But latency is way much better.

Thanks for your interest,

Miguel

ElGenius1

04-26-2007, 06:58 PM

Mike, I hate to be a cynic, but how much more stable are these drivers for non-Sonar using Konnekt 8 users??

I'm still running the 1.03 software on my Konnekt 8. (albeit with some bugs,crashes, but it is 'useable'). I had tried the 1.10 drivers when they first came out and the latency and buffer sizes were actually worse, so I decided to stick with 1.03, which gave me less problems overall.

I'm a little bit scared to take the plunge and install these new 1.20 drivers just yet...

Mike Martin

04-26-2007, 08:07 PM

ElGenius,
Nothing wrong with being a cynic. :)
Having worked with all the beta's up to this point, I feel very confident in 1.20. I'm confident enough in the installer/uninstaller of 1.20 that if for some reason you wanted to go back to 1.03 that there would be no issues at all.

c4logic

04-26-2007, 08:17 PM

Followed the instructions: clicked on the setup icon. Uninstall wizard plays, reboot.The system froze with black screen of death before blue windows welcome screen, trying to come back. I have never seen this state before with this computer. Had to hard boot system, which then offers me safe mode. I decline. Click on setup a second time. everything is the happy path. Turn on K24, new hardware wizard, configure audio, and launch the mixer. Update firmware, no issues.

Testing with Ableton Live 6.0.7: at buffer of 128, can load CPU to 63% with no clicks. 80% yields a stream of clicks. Buffer at 256, no clicks at 80% cpu.

This is with wireless Logitech mouse and keyboard connected. Closing mixer has NO impact on clickiness. Powered off device with Mixer open and mixer through and exception and notified that it must terminate. This is the second instance of runtime instability.

Playing a CD, I can click around on various programs and windows and there are no clicks or pops except when and invoking the mixer.

So, this is very significant improvement, in my system, over the previous drivers--but still more work is needed to co-exist with wireless peripherals, seamlessly. Also, within a short period of time I observed one system crash, that makes me wonder about the registry clean up following uninstall, and then one fatal application exception. Headed in the right direction--not time to rest on laurels, entirely. I reflect on the fact that I have had this device 6 months before being able to test it successfully. 6 months.

Mike Martin

04-26-2007, 08:21 PM

RobbieC

04-26-2007, 09:03 PM

MY EXPERIENCE INSTALLING THE V1.20 DRIVER

Boy, was I excited when I saw Mike's message! So...

*Downloaded the new driver.
*Turned off 24D.
*Uninstalled Assimilator and TC Near software.
*Rebooted.
*24D still off. Installed v1.20
*Numerous "Error 2908 (?)" messages. Everytime I hit enter to continue,
another message pops up. So, I just hold down enter key. Unfortunately
a different error message pops up but I blow right through it. There were at
least a hundred error messages. All had what appeared to be a CSLID
number at bottom of message.
*Finally it locks up at "Updating System:The features you selected are
currently being installed (bar graph: TIme remaining: 2 seconds)."

*After about 3 minutes a message pops up telling me to turn on the Konnekt when finished.
*After I close this window the installation finishes.
*I turn on the 24D. Blue light flashing.
*I reboot the computer. Blue light flashing.
*I turn the 24D off and on. Nothing. TC Control Panel says "no hardware."
*I move the firewire cable from the 1st to 2nd port on 24D.
*After power cycling the blue light stays lit.
*The "found hardware" message pops up and drivers are installed. CP finds hardware.
*Does not automatically update firmware.
*I click on update hardware. Window pops up with file "konnekt_8_24d_1184.tca."
*I install this file without problem.

Now I'm worried. Is this the right firmware and are these the errors we were
warned about?

Now the Konnekt is apparently working.
At first glance the Control Panel has no new features.
*I set device to 96 samples & 44.1.
*I open Windows Control Panel/Sounds and Audio Devices and set TC Near as default.
Only choice for MIDI is MS synth.

*I open Cubase SX3. Go to Device Setup and in VST Audiobay set TC NEar as Master ASIO Driver.
*Window pops up "TC Near - Konnekt. Internal Error 2908
{38E8A29D-00F4-F10A-ABE6-EAFC34E1A38E}"
*I close Window. VST Audiobay reads Input Latency 110ms, Output Latency 749.932.
*Cubase Locks up.
*I use Task Manager to close Cubase.
*Immediately an install window for TC Near MIDI pops up. I install.
*I go to Windows Control Panel/Sounds and Audio Devices and check to see if
TC Near is still default. No TC Near.
*I reboot computer. Computer finds TC Near Audio and installs.
*Then finds TC Near MIDI 3 times in a row and installs each time.
*I check Device Manager and TC Near is present. I disable onboard sound.
*I check Windows Control Panel/Sounds and Audio Devices and now TC Near
is default including MIDI.
*I start up Cubase.
*At Cubase splash screen a TC Near-Konnekt window opens
"Please wait while Windows configures TC Near-Konnekt."
Then another window "TC Near-Konnekt Internal Error 2908
{38E8A29D-00F4-F10A-ABE6-EAFC34E1A38E}"
then another but with different CSLID, then another, then another...

A TOTAL OF 139 ERROR MESSAGES IN ALL!!!

*I start up Cubase and TC Near driver is the ASIO Driver.
Input latency 4.082 ms, Output Latency 3.810 ms.
I open and play a tune with 5 audio tracks and 3 MIDI tracks. 2 VSTi, but frozen.

RESULTS:
Solid, no dropouts, no clicks or other noise. VST Performance says ~23%.

However, I have to say all the error messages and the found/lost/found
rigamole makes me very uneasy. I'm hoping my registry isn't full of redundant
entries and that all of the pointers are accurate.

c4logic

04-26-2007, 09:36 PM

C4Logic,
I haven't seen that kind of uninstall reboot issue with any of the versions I've had over the last several months. Was Konnekt powered off during the uninstall or was it connected and on? For the record, it should be powered off or disconnected before the uninstall process. Please make sure you report this to - konnektbeta@tcelectronic.com

As we've stated in the release document, the clicks with the mixer open is a known issue and will be addressed in the final version.

No, the device was powered off the whole time until the install was completed and I was ready to begin the firmware upgrade. My mileage varied. I want to emphasize, though, that, with the same configuration, the device was previously unusable, and now with the beta driver, the device is now (marginally) nominal. If I pulled the wireless stuff I am sure it would be rock steady--but I don't wanna pull the wireless stuff except as a last resort.

Dtmodttl

04-26-2007, 09:54 PM

anthonyp133

04-26-2007, 10:06 PM

Just installed the 1.20 driver and truly, the install could not have gone any smoother. I didn’t remember the “driver signing” multiple pop-ups from 1.10. Had the blinking light once with 1.10 but all I had to do was turn everything off and wait a few minutes. Haven’t had a Blinking light since. Running Cubase now with The Grand and this is as close as I’ve gotten to a hardware synth with both Polyphony and response.

Sam I Am

04-26-2007, 10:42 PM

Install went fine here. No issues. Updated the firmware - all good.

I was never a Sonar user so I never had the problems that some of you had. In cubase sx 3.1 this thing is awesome. I can run with some soft synths @ 64 samples latency. For larger projects I was at 128sample without hitch.

Making some music tonight :thu:

Anderton

04-27-2007, 12:12 AM

Yes, Cubase is probably the best application I've tested for use with the K24D. But the changes in the update have made Sonar (finally) rock for me.

Anderton

04-27-2007, 12:14 AM

I upgraded to the new driver with my Konnekt 8, and now I am experiencing problems where I did not before.

That surprises me, the new driver seems so much better. Before reverting, I suggest uninstalling the drivers completely (even remove the empty TC folder that's left after uninstalling), then try installing again (with Konnekt off, and turning on when asked). It sounds to me like the software didn't install properly.

locojohn

04-27-2007, 02:20 AM

hello!

i've been playing around with beta drivers 1.20 yesterday. as per suggestions from Mike, i have simply updated previous drivers. installation went fine, very successful story really. firmware update worked too.

i started WinAmp and put some tracks to play (WDM mode). now CPU meters are really good and no too much load in the DPC (i was using Process Explorer from SysInternals/Microsoft).. no occasional 40-50% load in the System area anymore - great! so i was simply enjoying the music until, at some point, my system froze completely. mouse doesn't move. i had to do power off and power on. i think this is a serious issue.

yes, i have the toshiba satellite pro m30 laptop. hopefully, nobody will tell me here again that this model is not yet supported.

bests,

-andrejs

yosi1808

04-27-2007, 03:35 AM

Hi,After the driver update is it possable to use the "famous" reverb as a vst effect without problems or crashes?

Nick323

04-27-2007, 04:53 AM

Mike Martin

04-27-2007, 06:26 AM

They still don't work for me in Cubase SX or Wavelab. They run as inserts but when I render the file or bounce to audio, the tracks will come out either empty (when in Cubase SX) or unaffected, save for a slight timing glitch (when in Wavelab).

Nick,
In Cubase you have to use the "Realtime Mixdown" option in Cubase in order to hear the effects in a mixdown. So its working, you just need to click the checkbox when you save your mix.

Wavelab unfortunately is a problem because it tries to run a second instance of the plugin when you do a "mixdown". As you know you can only have on instance of each plug in open at a time. There might me a workaround, but for now this a Wavelab specific issue.

Attached are screen shots from both Cubase and Sonar showing the "real-time" options. Sonar calls it a FAST BOUNCE, which you have to turn off.

Jazzy20

04-27-2007, 09:31 AM

Uninstall > Boot > install > update > reset = 4mn.

But I'm afraid that all the laptops users that had the cooler fan dropout problem, still have it. Or not?
It seems that it is specific to HP Pavillions duo core like mine, and some Toshiba models as I've seen in several forums on the net.
Not related to K24D nor firewire audio but most have a commun point :a Phoenix BIOS.

For most the only workaround was to disable all ACPI functions.
Whitch I did several weeks ago and I worked flawlessly with the 1.10 driver, and Cubase LE.

It seems that I'll continue working with a crippled computer until HP or Phoenix fix those nasty latency peaks that occure each time the cooler fan goes on and off.

That said, the VST on the 1.20 is working great even with those minor
graphic known issues that Craig and Mike wrote about.

Detailed reports are sent to konnektbeta.
It seems that a very good 1.2x is on it's way :thu:

ElGenius1

04-27-2007, 09:46 AM

I upgraded to the new driver with my Konnekt 8, and now I am experiencing problems where I did not before.

** Crackling audio sometimes (no pattern as to when). Very noticeable.

** Loading a file in Cubase recorded at a sample rate different than the previous file loaded (after closing it) seems to cause drop outs and crackling?? Need to test this more.

** When opening two different files, twice I received the error "could not initialise TC Near" I restarted Cubase. Problem seems to have disappeared, but will keep on the lookout. (Actually I may revert back to the old driver.)

** Strange problem in Groove Agent. If I press "run", the beat plays for about 2 seconds and then stops, and it plays way too quickly. If I open "preferences" , and keep the window open, where it says "TC Near", then the problem goes away. Although I still get drop outs every 10/15 measures, where I did not before. Buffer size apparently set correctly (where it was before, at 128).

The old driver was working for me fine. I think I may revert back.

This is exactly what I was afraid of. It's the reason why I still havent installed the new 1.20 drivers because I had a feeling something like that would happen. Yes, the 1.03 drivers work okay with my Konnekt 8, but they arent that stable. Besides crashing my programs when doing the things I listed in the old konnekt thread, it'll crash when not even doing anything out of the ordinary. It just crashes out of the blue doing regular stuff in my DAW.

Mike, here's a thought. Why doesnt TC create 2 separate drivers - one for the Konnekt 24D and one for the Konnekt 8 ? Don't know if this has been suggested before but I think it would be a novel idea because the konnekt 24 seems to have different issues than the konnekt 8, (even though they do have the same parts, the konnekt 24 has some extras the konnekt 8 doesnt have, and therefore needs to be treated separate and apart from the konnekt 8 )

Also Craig mentioned something about there being problems when 'not un-installing the old drivers properly'. I know this is crucial, and has given me my share of problems. The uninstaller is vitally important. When doing various uninstalls and reinstalls of the konnekt drivers, for one, it seemed to have wiped out the Microsoft GS Wavetable Synth in Windows XP. (this is the file responsible for MIDI playback). So I no longer can play MIDI files on my computer. Not sure if the new 1.20 drivers fixed this problem, like I said, I'm too scared to install the new drivers and risk being worse off then I am now.

Noise Maker

04-27-2007, 10:30 AM

(...) like I said, I'm too scared to install the new drivers and risk being worse off then I am now.

ElGenius1 : why don't you use True Image ( Acronis ) or Ghost ( Symantec ) - among others - to backup your OS/Windows XP ? You could go back to the exact previous installation if you find the new driver is not working for you :thu: .

Best regards :wave:

N.M.

RobbieC

04-27-2007, 10:33 AM

Why doesnt TC create 2 separate drivers - one for the Konnekt 24D and one for the Konnekt 8?

The new installation routine brings you to a screen where you choose between a Konnekt 8, 24D or a Live. I assume that this means that some files differ between units, but it could just be registry entries or both. If some files differ, this doesn't necessarily mean that the core driver .dll is different.

On my machine, in the Program Files/TC Electronic/TC Near/Install/Driver folder I have files with 4/26 and 4/25 dates:

tcnear.cat
TCNear.inf
TCNear.sys
TCNearAsio.dll
TCNearAudio.sys
TCNearMidi.sys

Perhaps someone with an 8 or a Live list their files for comparison?

ElGenius1

04-27-2007, 10:38 AM

ElGenius1 : why don't you use True Image ( Acronis ) or Ghost ( Symantec ) - among others - to backup your OS/Windows XP ? You could go back to the exact previous installation if you find the new driver is not working for you :thu: .

Best regards :wave:

N.M.

I wish I had known about that before this whole fiasco started. Would have saved me alot of time (and headaches) from doing those multiple reinstalls/uninstalls.

c4logic

04-27-2007, 10:45 AM

One thing that is interesting to me when comparing the new beta to the old drivers is this:

With the old drivers, and a buffer set to 128, and a cpu load of 80%, the pops and clicks were asychronous, anywhere from .5 seconds to up to 3 seconds apart. This same behavior was observed at buffer settings of 256 and 512.

With the new drivers, same setup, at buffer = 128 cpu load = 80%, the clicks are a continuous, synchronous stream, like a geiger counter sensor that fell on a chunk of plutonium. Its the kind of high pitched clicking noise that makes you think you are either listening to a family reunion of Hottentots, Or the Giant Mantids from Alpha Centauri are crawling across my ceiling. Move the buffer to 256 and the clicks vanish.

I need to do more testing in more complex scenarios, but running external sources through to monitors the sound is great. Perfectly coherent, natural and uncolored.

Anderton

04-27-2007, 10:57 AM

This is exactly what I was afraid of. It's the reason why I still havent installed the new 1.20 drivers because I had a feeling something like that would happen.

Why not just use System Restore? It's free and it works.

Mike Martin

04-27-2007, 11:05 AM

When doing various uninstalls and reinstalls of the konnekt drivers, for one, it seemed to have wiped out the Microsoft GS Wavetable Synth in Windows XP. (this is the file responsible for MIDI playback). So I no longer can play MIDI files on my computer. Not sure if the new 1.20 drivers fixed this problem, like I said, I'm too scared to install the new drivers and risk being worse off then I am now.

I've done a lot of reading on this topic (MS GS Synth) today.

What kind of internal sound card does you computer have? One component of the MS GS Wavetable SW Synth is a file called gm.dls. It is installed as part of DirectX, which you may want to try upgrading or running its repair option. Have you tried updating or reinstalling the software for your internal sound card? The only other major file related to this is the swmidi.sys which could be corrupted or missing on your system.

It is also possible to disable the MS-GS synth in your motherboards bios as again this is a feature/function of your internal sound card.

If there were an issue with too many MIDI devices installed, the procedure which I outlined for you yesterday in a PM that should have solved that as well.

Mike Martin

04-27-2007, 11:07 AM

Move the buffer to 256 and the clicks vanish.

I need to do more testing in more complex scenarios, but running external sources through to monitors the sound is great. Perfectly coherent, natural and uncolored.

Its highly likely that at 256 samples buffer setting, that you're actually getting LOWER latency than the previous driver at 128 samples. :thu:

mqbernardo

04-27-2007, 11:08 AM

Its the kind of high pitched clicking noise that makes you think you are either listening to a family reunion of Hottentots, Or the Giant Mantids from Alpha Centauri are crawling across my ceiling. Move the buffer to 256 and the clicks vanish.

Wow! I got to change the kind of parties i go to...

Now, in all seriousness, have you tryed not to move the buffer, like just clicking on the buffer size and not changing it? I´m saying this because i get the same high pitched continuous noises (though not as inspiring ones) as i supose you do (the danish gods are against me), just out of nowhere, just by clicking there, it just stoped... for a while. It puzzles me. My DAW is Ableton Live 6, and i use an Toshiba M 30 laptop.

Cheers,
Miguel

kevin.fr

04-27-2007, 12:49 PM

Hi Mike !
First, thank you for being on this website to answer questions.

I'd like to know what will be the changes in the new mac driver.
Whenever it will be available, I'd like to know if I' m waiting for nothing or not...

Thanks

Kevin

Fredthered

04-27-2007, 02:18 PM

Mike Martin

04-27-2007, 02:45 PM

Guys, I know that the Mac version was taking a little longer than the PC version. One issue they were in direct discussion with Apple about. TC-Denmark is closed at this point, so I don't think I could get an estimate until Monday.

Fredthered

04-27-2007, 03:05 PM

OK, thanks Mike. Please let us know when you find out.

Cheers

Mike Martin

04-27-2007, 04:25 PM

Hey everyone - We've had a lot of people download the new driver but as of this afternoon only 2 people have sent in any kind of report to konnektbeta@tcelectronic.com

Please send our developers some feedback.

Misledy0uth5

04-27-2007, 06:15 PM

Asked this before, didn't get a single reply. I've been following the Konnekt driver issue, and it seems like some of the kinks are being worked out for XP users. Whats the word on Vista? Do they work well together compatability-wise? Are there new drivers in the mix for Vista Users??

Nick323

04-27-2007, 09:18 PM

Nick,
In Cubase you have to use the "Realtime Mixdown" option in Cubase in order to hear the effects in a mixdown. So its working, you just need to click the checkbox when you save your mix.

I never had to use that function before, but that did the trick for me. Thanks Mike. With the new driver, my 24D is running great on all fronts.

Nightwatch

04-27-2007, 10:04 PM

Well, I thought things were ok, but now I'm experience some BSOD crashes when trying to enable Fabrik C as a plug-in in Sonar 6 PE. In addition, for some reason I can't enable Output Chanel 1 or 2 in Sonar without putting the chanel to some other output first (used 3). After selecting chanel 3 as an out in the track drop down list, Chanel 1 was an option, so I was able to select it.

I repeated the same procedure twice, and both times the computer locked up and crashed to a blue screen with a memory dump.

I then rebooted a third time, and this time I tried to open up the control panel, which opened ok. But when I tried to select the Fabrik C tab to put it in plug-in mode ( I suspected this was the problem causing the first 2 crashes), but that also caused a crash.

Everything seemed to be working just fine earlier, except for the issue with not being able to see all the outputs in the drop down list for each track. I see 3, 4, adat chanels etc, but not 1 and 2. I checked audio setup and they are checked, so they should appear.

Frustrated.

Mike Martin

04-27-2007, 11:33 PM

Vista development is already in progress. I do not have an ETA at this time. Obviously XP and the current Mac driver is the priority and Vista will be next.

Anderton

04-28-2007, 01:42 AM

Nightwatch

04-28-2007, 07:49 AM

I haven't upgraded, but I don't think that's the problem. Now I can't open the control panel at all without crashing to a bsod. I was having some crashes like this with the old software periodically....usually after I had been working for a while.

But now it is triggered every time I open the control panel. I uninstalled and reinstalled to see if that would fix it, but no luck.

Mike Martin

04-28-2007, 09:48 AM

Nightwatch,
Could you please send me your system specs in a PM, and if you haven't already please send a detailed report (of your system) and your experiences to konnektbeta@tcelectronic.com

Do you know what kind of Firewire chipset you're using and have you tried another? I searched through all of your other posts and didn't see you mention this.

Marc Johnson

04-28-2007, 10:42 AM

Mike -

Your 'after hours' and weekend replies are not going unnoticed (much appreciated)

Craig (someone whom I consider a Mentor of sorts) doesn't get sleep much either, I hear...
Not that he would want to change anything.

Thank you both.

Marc Johnson

2deep2112

04-28-2007, 02:43 PM

Hi folks,

First, a big thank you to Craig and Mike :thu: Its great news and glad those unhappy users are starting to smile :wave:

I just found out about the new driver yesterday, but I was on another comp and I havent had to much sleep last night so the driver update will be done tomorrow, will report ASAP to T.C and this thread with results.

The first thing I did, was post the new driver news on the hispanic forums to try to get the good news on this side of Europe and prep this up. I have asked the none English speaking users to send me a pm so I can guide them through the new installation method as stated by Mike and T.C.

I have no relation with T.C or Mike (aside from this forum), I have just been very confident and fond of this unit since day one, and T.C, and would like to see more happy users with this quality unit, insted some brand name poor quality over exposure units...no pun intended.

Konnekt users, we will rule!!!!
now I need to get some sleep

Best regards,

Mike
----
Exclusive DAW:
Dell Inspirion 6400 @ 1.60Ghz Duo (T2050), 1024MB/ 533MHz DDR2 SDRAM.
60GB HD, generic firewire OCHI.
Konnekt 24D, M-One XL, Joemeek Six Q, Boss GS-10.
Ableton Live Lite 6, Sonar 5, Cubase SX, LE and SE, Reason 2.5.
M-Audio Axiom 49.

Anderton

04-28-2007, 11:54 PM

Hi folks,

First, a big thank you to Craig and Mike :thu: Its great news and glad those unhappy users are starting to smile :wave:

You're very welcome. I'm pleased that by and large, people are having positive results with the new drivers. I definitely am! I would like to think that the Pro Review has helped a little bit to make this happen, although I would like to point out that despite some of the TC slagging that's gone down here, the new code didn't write itself and in retrospect, I'm glad the people at TC were writing code instead of spending time here (besides, I don't know if they could have contributed much more than Mike already has).

It's easy to look back and see what might/should have been done, but the bottom line is whether we have working units or not. It has taken a long time to nail down the remaining issues, and TC is aware of others that need fixes, but this is going in the right direction for sure.

I would once more like to thank TC for how they've handled the existence of this thread. Take it from an editor who's constantly pressured by everyone and his brother, TC has shown some real class by, as we say in English, "letting the chips fall were they may." (As I'm aware many of the people on this thread do not have English as a native language, it's a phrase that basically means someone is willing to deal with whatever consequences come from their actions.)

Now excuse me while I go back to enjoying the headphone amp on the K24D :) :) :)

Fredthered

04-29-2007, 12:38 AM

Before we pat ourselves on the back, perhaps we can still remember the fact that us poor Mac users are still left out in the cold, with no idea of whether a solution is forthcoming or not. Promised, yes, but it's been a telescopically long wait, and every week brings more skepticism.

Fredthered

04-29-2007, 01:16 AM

That and TC E tech support is probably a prime candidate for the worst tech support, tech support system, set up, and response procedure and content (when it deems to arrive) in he audio world.

10101

04-29-2007, 04:24 AM

Now excuse me while I go back to enjoying the headphone amp on the K24D :) :) :)

If doing so makes you that happy, it must be safe to assume that you disagree with Laxano (see the closed thread).

"the konnekt has two headphone out when the other have only one. but it's not the quantity it matters but the quality. and the quality is by far with the rme and the emu. konnekt's "state of the art" headphone amp ,as it is avertised, is a typical headphone amp (at least to my ears) thats totally outclassed by both ff800 & 1820m. you can hear the noise (when it's above average turned on),it's not loud,it made my senh hd80 and sony mdr headphones to sound like normal-consumer headphones. also,where is the (tight) bass???"

Fuzzy Logic

04-29-2007, 10:52 AM

Thanks for that last post, really on the ball there:rolleyes:

It's been a while since i last posted on the previous forum and i continue to have problems with dropouts in the audio for no particular reason (with the previous driver 1.10). Only seems to happen on playback, not recording, although monitoring is affected too i think. Anyways, seeing as this is the new thread and everything looks to be in the process of being sorted, I look forward to having working mac drivers that dont force me to upgrade to an intel mac as i use a perfectly good g4 1.67. I've been doing a slew of audio editing on my internal soundcard due to the problems i've noticed above so heres hoping that they HURRY UP!
Also, i think we deserve to have a few options regarding the goodies that come bundled with the unit- You want TC delay and EQ instead of reverb? No problem, just download the zip file. only 2 effects at once, mind you, dear customer, but you can have any mix you like including our new filter thingy- Be nice wouldnt it?
Double also- can it be possible to have discrete sends per channel to the any outputs like the MOTU mixer has- lets say that you could send ADAT input channel 5 to Analog output 3 only- Shazaam! Be far more useful than the current "mixer" no?:idea:

Marc Johnson

04-29-2007, 11:55 AM

...can it be possible to have discrete sends per channel to the any outputs like the MOTU mixer has -
lets say that you could send ADAT input channel 5 to Analog output 3 only- Shazaam! Be far more useful than the current "mixer" no?:idea:

I'm thinking the Konnekt LIVE might be 'better suited' for this request, but maybe Mike M. could provide some insight/guidance?

Marc Johnson

shawn fin

04-29-2007, 04:15 PM

Hi Craig. Have you had a chance to work with 1.20 using Acid Pro 6? Any thoughts? Also, Mike posted a work-around that would allow one to use the VST effects in a mixdown situation without using Acid's rendering option (effects can only be used in a real-time mixdown). Here's his suggestion:
"... if any of your digital channels are not in use, you could do your own realtime mixdown by routing the digital out right back to the input. Disable direct monitor or mute that channel and you're good to go." How would I set this up in Acid Pro?

locojohn

04-29-2007, 04:31 PM

dropouts are still present, unfortunately. in fact, they repeat now more often with drivers 1.20 but do not require the kill of the playback application instance with task manager, it's enough to restart it.. unfortunately, though, it makes it impossible to listen to music. (WDM mode)

-andrejs

RobbieC

04-29-2007, 09:39 PM

Addendum to my previous message (#23):

Everytime I open Cubase the TC Near driver is reinstalled in the same way as previously (100+ error messages).

Next I'll try uninstalling the 1.20 drivers, removing all pertinent folders, and editing the registry to get rid of all TC Near and Konnekt references and then reinstalling.

trondtheone

04-30-2007, 08:25 AM

I´ve been reading this post for some time and I just have to say that I have no problems with my Konnekt 24D. Ok, the VST plug in thing is not stable, but it is a Beta.
I´m on a PowerMac G5 DP 2 GHZ with the latest OS.
No dropouts and the sound is superb. I tried out the Alesis io26, but I bought the Konnekt. The sound is so clean. Used to own a Presonus Firebox and I think I can say the Konnekt was a big step up for me.

Sorry to hear about all of you that can´t use the Konnekt without problems.

Etherline

04-30-2007, 08:51 AM

My Konnekt worked fine too, until it broke after 10 weeks. Proved conclusively that it is a hardware fault and am now sending it back for repair.

Really!

04-30-2007, 09:44 AM

Installed the new drivers, everything now works great with Sonar!

I've not used the fabrik plugins, but as soon as I start a new project I will.

Thanks for hanging in there Mike!

Really!

Anderton

04-30-2007, 10:25 AM

If doing so makes you that happy, it must be safe to assume that you disagree with Laxano (see the closed thread).

"the konnekt has two headphone out when the other have only one. but it's not the quantity it matters but the quality. and the quality is by far with the rme and the emu. konnekt's "state of the art" headphone amp ,as it is avertised, is a typical headphone amp (at least to my ears) thats totally outclassed by both ff800 & 1820m. you can hear the noise (when it's above average turned on),it's not loud,it made my senh hd80 and sony mdr headphones to sound like normal-consumer headphones. also,where is the (tight) bass???"

Yes, I do. I like the one in the 1820m (don't have an ff800 for comparison) but to me the K24D sounds like it has a bit more clarity in the high end. I do agree you can't get really high volumes out of it, but that doesn't bother me as I don't believe in monitoring through headphones at high volumes - it's very dangerous for the ears. My ears are still in pretty good shape and I want to keep them that way :)

For the record, I'm using Ultrasones so I can't say for certain it's not just that it's a good "fit" between the two products, but of all the interfaces I have here (and that's a lot), if I just wanted to listen to a CD for pleasure I'd choose the K24D or the E-Mu 0404 (I like its headphone amp very much as well).

Anderton

04-30-2007, 10:28 AM

Hi Craig. Have you had a chance to work with 1.20 using Acid Pro 6? Any thoughts?

I have not tested the new drivers with Acid Pro because it worked well with the old version anyway. I'll test it out at some point just to confirm nothing was "broken."

Also, Mike posted a work-around that would allow one to use the VST effects in a mixdown situation without using Acid's rendering option (effects can only be used in a real-time mixdown). Here's his suggestion:
"... if any of your digital channels are not in use, you could do your own realtime mixdown by routing the digital out right back to the input. Disable direct monitor or mute that channel and you're good to go." How would I set this up in Acid Pro?

I'll look into that when I test the new drivers with Acid.

Anderton

04-30-2007, 10:29 AM

Installed the new drivers, everything now works great with Sonar!

I've not used the fabrik plugins, but as soon as I start a new project I will.

Just remember that's the one part of this beta that's still iffy. The effects work, but if you change parameters on the GUI, you'll get non-fatal clicks and pops. Also remember to close the TC Near application when you're not using it!

Mike Martin

04-30-2007, 10:38 AM

RobbieC,
I've sent you a few PM's and haven't had any response. Just trying to help you out. Send me a note when you can.

Nightwatch

05-01-2007, 07:04 AM

I'm really surprised to hear some of you say you can't get high volumes out of the headphone amp. I can turn up my headphones so loud I can use them as desktop speakers (Sony MDR-V700). Well...that's a bit of an exageration, but I actually did use them this way once to show my wife a slide show I was making with audio.

I'm sure I don't have to tell the experts on this forum about the importance of headphone efficiency. Most of you know a heck of a lot more than I do about audio, but this little stat often goes overlooked. These happen to be 107db/mW...not bad :)

kevin.fr

05-01-2007, 10:12 AM

Are there any news about the mac driver, the AU integration..?

And, Mike, where can I propose my idea of a traditionnal interface for the effects ?
These effects would be perfect if they presented the possibility to look like a normal compressor and reverb, with the normal parameters we are accustomed to use as professionnals.

Sorry for my bad english, I hope you even understand me but I doubt it because I asked these questions several times and they've never been answered.

Thanks

kevin.fr

05-01-2007, 10:15 AM

I'm sure I don't have to tell the experts on this forum about the importance of headphone efficiency. Most of you know a heck of a lot more than I do about audio, but this little stat often goes overlooked. These happen to be 107db/mW...not bad :)

It mainly depends on the impedance of the headphone. The higher it is, the less loud is the max volume (but the less there is distorsion)

;)

sonicE

05-02-2007, 12:42 AM

Awfully quiet here lately... all the Windows users happy and productive now with the new driver, so no need to post?

Mike, I'm still waiting for the new Mac driver - could you please find out from the team, and report back here, if the Panther release will coincide with the Tiger one, and how much longer we're (realistically) looking at? Thx!

Anderton

05-02-2007, 02:58 AM

Awfully quiet here lately... all the Windows users happy and productive now with the new driver, so no need to post?

Well, I don't have much to say other than it works, aside from the things that are known issues, so it doesn't seem to make much sense to post about those.

Guess it's time to review the Assimilator!

locojohn

05-02-2007, 03:06 AM

Well, I don't have much to say other than it works, aside from the things that are known issues, so it doesn't seem to make much sense to post about those.

no pun intended, but public beta drivers 1.20 work worse here than version 1.10.. more drop-outs than ever! impossible to listen to music with winamp (wdm mode). same story with ableton live (asio mode).

i just rolled back to version 1.10 but keep the latest firmware (from 1.20).. 1.10 worked fine for playback yesterday without any drop-outs.. guess it's only a temporary solution though. unfortunately, 1.10 features heavy use of the CPU in the system and abuse of the DPC area too...

here's a nice utility from sysinternals/microsoft to check processor/memory usage:

http://www.microsoft.com/technet/sysinternals/utilities/ProcessExplorer.mspx

it can also be used as a replacement for windows default task manager.

good luck...

-andrejs

10101

05-02-2007, 06:27 AM

Yes, I do. I like the one in the 1820m (don't have an ff800 for comparison) but to me the K24D sounds like it has a bit more clarity in the high end. I do agree you can't get really high volumes out of it, but that doesn't bother me as I don't believe in monitoring through headphones at high volumes - it's very dangerous for the ears. My ears are still in pretty good shape and I want to keep them that way :)

For the record, I'm using Ultrasones so I can't say for certain it's not just that it's a good "fit" between the two products, but of all the interfaces I have here (and that's a lot), if I just wanted to listen to a CD for pleasure I'd choose the K24D or the E-Mu 0404 (I like its headphone amp very much as well).

That's good to hear. The quality of the headphone amp is important for me. I still haven't bought the Konnekt (I have an iBook 1.42 GHz). In fact I think I'll buy the Konnekt Live. Will it be covered in this thread, or in another one?

Mike Martin

05-02-2007, 06:56 AM

LocoJohn,
At this point almost all of the PC users except the Toshiba M30 users are now working. I've tried to get in contact with everyone on this thread that has had an issue via PM and tried to personally help them. I sent you one on Sunday and have not had a response. I'm also waiting response from RobbieC as I'm 99% certain it is his 1394B card causing his issue. Based on the number of downloads and the number of reports back to konnektbeta@tcelectronic.com things seem to be working for the majority of customers.

I'd love to get my hands on a Toshiba M30 to personally check out the issues that you're having. I'll go back and re-read all of your posts on the forum but have you tried a PCMCIA Firewire card?

Mike Martin

05-02-2007, 07:00 AM

A new driver has been posted this morning. This driver is now signed by Microsoft!

Other improvements:
Control Panel:
System settings: support for 48 and 32 samples buffer sizes
Fixed: crash when resetting to defaults
Fixed: crash when uploading firmware
Fixed: Nickname now works as one would expect
Fixed: device arrival/removal crash.

http://www.tcelectronic.com/Default.asp?Id=10709

laxano

05-02-2007, 07:42 AM

great news mike!:thu:

any info regarding the mac beta drivers?

Harry McBrowny

05-02-2007, 08:17 AM

Hello,

and any info regarding assimilator for Intel Mac users? Is the installer bug going to be solved?

Mike Martin

05-02-2007, 08:20 AM

Sorry everyone, I can't say as to exactly or approximately when the drivers for the Mac will release.

Honestly, my posts on the other thread caused an overload of calls/emails to our support departments when we previously did not make the date that I had said on the forum. This is not fair to our tech support department or customer that might be trying to reach support for other reasons. Despite our best intentions, sometimes development hits a roadblock that was not expected.

I know that there are some issues that they have been working directly with Apple to resolve. As soon as I'm able to post any concrete information on the Apple driver I will.

SBS99

05-02-2007, 08:37 AM

Mike I appreciate that you are in a tough spot, but 4-6 months to wait for Vista Drivers is unacceptable on every level. It's also pretty pathetic that it has taken this long for an updated XP Driver.

I am selling my 24D and mark my words I will never buy another TC Electronics Product EVER!!!

Thanks I know you are trying your best, but this is simply LAME on so many levels....

SBS

locojohn

05-02-2007, 08:41 AM

LocoJohn,
I've tried to get in contact with everyone on this thread that has had an issue via PM and tried to personally help them. I sent you one on Sunday and have not had a response. I'm also waiting response from RobbieC as I'm 99% certain it is his 1394B card causing his issue. Based on the number of downloads and the number of reports back to konnektbeta@tcelectronic.com things seem to be working for the majority of customers.

I'd love to get my hands on a Toshiba M30 to personally check out the issues that you're having. I'll go back and re-read all of your posts on the forum but have you tried a PCMCIA Firewire card?

sorry Mike, i only saw your PM now! wish there would be an alert when i log in if i have new PM, or maybe i have missed it!

anyway, i have replied to your PM!

1. here's the list of IRQs on my system:

http://acapella.harmony-central.com/forums/attachment.php?attachmentid=219677&d=1169765460

2. i confirm that i have 1394A controller in my laptop (400mbps). my laptop model has also a single centrino CPU (1.7Ghz). detailed specs can be found here (http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/jsp/SUPPORTSECTION/discontinuedProductPage.do?service=EU&BV_UseBVCookie=yes&PRODUCT_ID=85898).

3. yes, i have additionally tried 3 PCMCIA firewire interface cards with TI, VIA and NEC chipsets but i did not notice any improvements with drop-out issues. something i can say that the results i got with the PCMCIA card that had NEC chipset were even worse.

many thanks to you personally,

andrejs

Mike Martin

05-02-2007, 08:53 AM

KimTaekSoo

05-02-2007, 09:50 AM

I am a new konnekt 8 owner.Have been using it with Sonar for less than a week.
So far so good,no crashes or whatsoever at 128 sample (2.9ms latency) using the beta driver 1.20_1431.Haven't tried anything lower than that tho'.

Anyway,what concerns me right now is the light ring knob; I've noticed that the knob is slightly 'loose' compared to the other knobs.Is this normal or mine is a faulty unit?

Mike Martin

05-02-2007, 10:19 AM

The Light Ring knob is also a push button. It can switch from level to pan control on the Konnekt 8. It should have a different feel than the other knobs.

Anderton

05-02-2007, 10:35 AM

Mike I appreciate that you are in a tough spot, but 4-6 months to wait for Vista Drivers is unacceptable on every level.

I have to agree with Mike on this one. Most companies don't have Vista drivers yet, and the programs I've seen that are "Vista-compatible" usually are for the 32-bit version only. It's going to be a while before Vista is as good a platform for making music as XP currently is.

Big Ted

05-02-2007, 11:03 AM

so what would be the best way to instal these drivers having already
instaled the Beta version?...anything we should be aware of? ..:confused:

Mike Martin

05-02-2007, 11:06 AM

First - Power off or remove your Konnekt. Then just run the new installer. It detects the existing version and removes it first.

kevin.fr

05-02-2007, 12:07 PM

And, Mike, where can I propose my idea of a traditionnal interface for the effects ?
These effects would be perfect if they presented the possibility to look like a normal compressor and reverb, with the normal parameters we are accustomed to use as professionnals.

Sorry for my bad english, I hope you even understand me but I doubt it because I asked these questions several times and they've never been answered.

Thanks

Mike,

Am I the only one to find the "Meta Intuitive Navigation Technology" so unusable ??

what if I put words like "sonar" or "windows", will you read my post ??

I can understand you have a lot of work to do (so do I) but I can't understand why you don't take like 25 sec to tell me if my idea is shared by other people and if TC aldready thought about that ... and finally where can I propose this idea

Mike Martin

05-02-2007, 12:16 PM

Kevin,
I've read your posts and passed your feedback along to our team. I'm sorry I did not respond directly.

Honestly the MINT interface has been very well received by most customers that I speak to. The fact is that once you get used to the controls its much faster to navigate than a traditional interface because you're often controlling three or four parameters at once. The point of the MINT interface is to prevent you from getting lost in tweaking parameters and instead focus on the music. Grab an icon, close your eyes and move it around until it sounds right.

kevin.fr

05-02-2007, 12:23 PM

thanks a lot for your answer! I'll try it your way... too bad for me

I hope you (and others memebrs) did not see me as a paranoiac ;)

c4logic

05-02-2007, 12:33 PM

I have to agree with Mike on this one. Most companies don't have Vista drivers yet, and the programs I've seen that are "Vista-compatible" usually are for the 32-bit version only. It's going to be a while before Vista is as good a platform for making music as XP currently is.

Well, yeah, Vista is far from being a mature platform, but you bring up an interesting point--that I think is being missed, throughout the industry.

The fact is, the opportunity to organize communities of users by leveraging newslist type venues around beta testing puts beta testing into a whole new situation. Yeah--I have been seriously pissed off that it took TCE so long to start writing new drivers--and I realize they were trying to get their Live product to market. But I can't help but think that our complaining loudly in a public forum put pressure on them to expedite the work necessary to make this a functional platform. So now, over the past several weeks, we finally have a build process with frequent updates that is fine tuning and tweaking the drivers to where they need to be.

But this whole process could have been organized from day one, using this venue of pro reviews to manage a wide scale beta test. They could have identified issues in the field much sooner, and gotten the fixes out much sooner--had they done so. All they had to do was say, at the outset--we have tested the platform with the following hardware and software configurations--so we are going to have a period of post release beta feedback from the field for the next 60 days to tweak and fix bugs.

If they had done that, set expectations appropriately, from the start, they could have tuned this product a whole lot sooner. But it is almost as if they got blindsided by the public response of this forum. Ultimately, I think this review thread has yielded some very positive outcomes--although their are clearly still some issues--I am now convinced that TCE is making a good faith effort to produce a functional platform--it just did not have to be so painful for everyone involved.

This could have been hosted right from their website--how many k24D users bought the product, never found this forum, had problems and then simply returned it. Or did what I did, which was to set it aside till they had time to deal with it. I jumped through a lot of hoops for technical support on several occasions and got NOTHING from them. In the end they sent me a link to the first of the new beta drivers. I'm saying there are lessons to be learned here for anybody that produces shrink wrapped software. It would be a shame to not harvest those lessons and repeat this debacle a second time.

henry flower

05-02-2007, 03:40 PM

It seems that the current driver for macs is less compatible with my Core Duo MBP than the earlier versions. With the current version I'm constantly getting pops and clicks, even when I'm merely playing audio on itunes. Really disappointing. Anyone else with an intel mac machine experiencing this?

SBS99

05-02-2007, 03:49 PM

SBS99,
I'm sorry to see you go. If I recall correctly, you were using a pre-release of VISTA for quite some time. VISTA actually begain shipping January 30th. As you may also know, driver development on Vista is something that has to be coordinated directly with Microsoft which we are in the process of doing.

I agree that the latest XP release took a long time. However the existing version did work fine for most people except Sonar users, which could have used an earlier version without problems (except higher latency and plug-in support). The new version however brings the performance to a very high level.

Many other companies besides TC are still working on Vista support. This would include Mackie, Yamaha, Presonus (they have one interface working on Vista) and others. Again, I'm sorry to see you go. Good luck!

Sincerely,
Mike Martin

Actually it was a full GOLD Release from MSDN that was available since December. It is what it is, Vista or not TC is not gaining fans with the long waits between drivers/fixes..... When I first considered TC I wrote support who told me Vista Drivers would not be far behind. After they got my $$$ though everything changed. It doesn't take that long, every other piece of HW I own has a Vista driver but the 24D.....

I will find something else...Anyone want a 24 D CHEAP?

SBS

Fredthered

05-02-2007, 04:55 PM

white2833

05-02-2007, 09:49 PM

Yup, the current Mac driver is pretty much useless.

Hmm...I've had mine for a few weeks now, using Logic Express 7, and yeah, I wish it had better integration....but I find it to be VERY quiet, great S/N ratio, and even as an audio device for iTunes, etc it's working great. Once in a while the firewire locks up...but I let my mac go to sleep after an hour of inactivity anyway, so when I'm done working, I shut off the TC. All in all, I'm not dissatisfied.

I look fwd to better drivers too, but for now I'm not unhappy.

Cheers/

Lance

Anderton

05-02-2007, 10:05 PM

Am I the only one to find the "Meta Intuitive Navigation Technology" so unusable ??

Mais ce n'est pas difficile!!

You can ignore the graphic interface completely if you want. For example, with Fabrik R, click on the R and two numerical fields show up underneath: Predelay and Decay. You can just click on these and adjust them as you would standard numeric values in plug-ins.

If you click on M, the two modulation parameters show up as numericals.

If you click on D, you can adjust the level of dry signal, early reflections, and amount of reverb.

Click on the C control, and you can basically adjust the tonality.

What's more, as you adjust the numericals and watch the "hockey pucks" move around, you can learn the correlation between standard numeric values and the position of the puck. Do that long enough, and you'll end up dragging the puck so you can change several parameters at once (the core of the MINT concept) instead of having to adjust multiple numericals individually.

Anderton

05-02-2007, 10:24 PM

But this whole process could have been organized from day one, using this venue of pro reviews to manage a wide scale beta test. They could have identified issues in the field much sooner, and gotten the fixes out much sooner--had they done so. All they had to do was say, at the outset--we have tested the platform with the following hardware and software configurations--so we are going to have a period of post release beta feedback from the field for the next 60 days to tweak and fix bugs.

If they had done that, set expectations appropriately, from the start, they could have tuned this product a whole lot sooner. But it is almost as if they got blindsided by the public response of this forum. Ultimately, I think this review thread has yielded some very positive outcomes--although their are clearly still some issues--I am now convinced that TCE is making a good faith effort to produce a functional platform--it just did not have to be so painful for everyone involved.

Again, let me emphasize that I do not speak for TC. But I have opinions (don't I always!).

I think a lot of the problem is that as far as I know, this is the first interface that TC has done. That's a very different world than having a closed system like a System 6000 where they get to call all the shots, hardware and software.

So they test the thing with a bunch of systems and a bunch of software -- not all systems, not all software -- and it works, so they figure it's okay. Then it gets out into the real world: The ugly world of permutations and combinations.

Clearly, TC has learned something from all this because they're now involving the user community in the new update. They've made it a public beta, Mike has posted the direct link for reporting problems, and they've already produced another beta. As the old saying goes, talk is cheap; their actions show that they are committed to making this work. There's a saying in English, "better late than never."

As I mentioned earlier, two of the most stable pieces of software I own are Ableton Live and Propellerhead Reason, and I don't think it's a coincidence that both do extensive public betas. The situation for TC is different, though, because there's hardware involved.

I'm not sure what the answer is. I'm sure many of you have used TC products; there's no question they have very smart engineers and product managers. There's also no question that with a company the size of TC, every product has to count and every product has to be good. They're not like some giant multinational corporation that can just write off several million dollars and say "oh well." I also think they had the misfortunate of bad timing, stepping into a changing world of MacIntels and Vista. I'd be willing to bet that if the K24D had come out two years ago, when the computer world was simpler, we wouldn't have had to deal with these issues.

Anyway, I do feel things are going in the right direction and maybe this thread did have something to do with it...but maybe not as much as you might think. Dissatisfied customers have a way of making their feelings known :) The difference is that without the focus of this Pro Review thread, any comments would have been spread all over the web, flowed into TC tech support, and so forth. I'm sure it must have been painful from time to time for TC to read these comments, but I'm also sure that it was helpful to get this kind of feedback, and very helpful to have someone as well liked as Mike having the opportunity to deal with customers directly.

We are all learning how to do our jobs better. Some might ask why Pro Reviews weren't happening in 2000, when I first proposed the idea, and why did it take until 2005 for them to happen? Ah...but that's another story, for another time :)

Anderton

05-02-2007, 10:32 PM

4-6 months to wait for Vista Drivers is unacceptable on every level.

For a dose of reality about Vista, click here. (http://acapella.harmony-central.com/forums/showthread.php?t=1609677)

Harry McBrowny

05-03-2007, 04:03 AM

Hmm...I've had mine for a few weeks now, using Logic Express 7, and yeah, I wish it had better integration....but I find it to be VERY quiet, great S/N ratio, and even as an audio device for iTunes, etc it's working great. Once in a while the firewire locks up...but I let my mac go to sleep after an hour of inactivity anyway, so when I'm done working, I shut off the TC. All in all, I'm not dissatisfied.

I look fwd to better drivers too, but for now I'm not unhappy.

Cheers/

Lance

I am working with intel mac too and I have no problems. Almost everything is running as expected. So I agree with white2833, I am waiting for better drivers, but I have full useful 24D (except assimilator) and the sound is great.

kevin.fr

05-03-2007, 04:03 AM

Mais ce n'est pas difficile!!

You can ignore the graphic interface completely if you want. For example, with Fabrik R, click on the R and two numerical fields show up underneath: Predelay and Decay. You can just click on these and adjust them as you would standard numeric values in plug-ins.

If you click on M, the two modulation parameters show up as numericals.

If you click on D, you can adjust the level of dry signal, early reflections, and amount of reverb.

Click on the C control, and you can basically adjust the tonality.

What's more, as you adjust the numericals and watch the "hockey pucks" move around, you can learn the correlation between standard numeric values and the position of the puck. Do that long enough, and you'll end up dragging the puck so you can change several parameters at once (the core of the MINT concept) instead of having to adjust multiple numericals individually.

Thanks for your councils.
As you say when I'll have used MINT enough, it'll be easier for me. Whithout animosity, I'm just waiting for a better MAC integration to use it for hours and hours.

kevin.fr

05-03-2007, 04:07 AM

locojohn

05-03-2007, 04:16 AM

(re)Hello !
Has anybody ever used fabrik effects in a live configuration ? I mean, do you think it is possible to plug the K24D on insert (for Fbrk C) or on auxiliary (for Fbrk R) on a mixing desk ??

hello kevin,

not sure about auxiliary/mixing desk. i only tried to use fabrik c on the master in ableton live 6.0.5 as a limiter and reverb on the post insert channel, both as vst effects. both worked. not without the glitches though.. occasionally, fabrik c produces awful sounds when either clipping occurs or the signal is too hot, while mixing several audio channels together, for some reason.. the fabrik r works pretty well... however, i am a big fond of big reverb tails, and as far as i figured it only lets us use 20 ms reverb tails max.. is it a hardware limitation? Mike, is it possible to increase the possibilities for longer hall reverb tails in the future? (>20ms) is it a hardware or a software limitation?

i am sure many would appreciate the possibility to have longer tails.

best wishes,

andrejs

p.s. Mike, i sent you another PM.

Mike Martin

05-03-2007, 08:04 AM

Andrejs -
Fabrik R supports a reverb time of up to 20 twenty seconds (not ms, but seconds). Simply move the R icon all the way to the right. Do you need longer than that?

locojohn

05-03-2007, 08:29 AM

Andrejs -
Fabrik R supports a reverb time of up to 20 twenty seconds (not ms, but seconds). Simply move the R icon all the way to the right. Do you need longer than that?

sorry, yes - seconds ! i love longer tails! i wish there was one up to 60 seconds! i think this is great for use in live performances! at least, i do use software hall reverbs with longer wet signals all the time.. is it the software or the hardware limitation at the moment?

anyone else in my boat?

-andrejs

mqbernardo

05-03-2007, 05:47 PM

Hi!

just wonder if someone else has a Toshiba Satellite where the 1.20 drivers are producing a lot of metalic noise after a while in use? Is it just me? Is it Ableton Live?

Mike - if your listening - do you know if TC are handling this one?

Thans in advance.

Miguel

10101

05-03-2007, 05:55 PM

Craig, will the Konnekt Live will be covered in this thread?

Anderton

05-03-2007, 06:18 PM

Craig, will the Konnekt Live will be covered in this thread?

There are no plans to cover the Konnekt Live in this thread. As a separate product, it would need to have its own review.

Dr. Gruv

05-03-2007, 06:18 PM

pocketcalc

05-03-2007, 10:15 PM

hi, Craig, Mike and everyone

I'm back to ask Mike about linux support again :D

so, this was posted on may 1st in the ffado (freebob's new name) project home page:

"Work-in-progress:

* TC Electronic are interested (regarding the Konnekt devices) but there are no specific details yet."

Mike,

Is TCE really going to provide the necessary specifications and hardware so the ffado team can support the konnekt devices? If yes, when is this going to happen?

Is there any TCE e-mail address where I can send my whishes for this linux support to come true?

thanks.

P.S.

this weekend my konnekt was used as a standalone preamp with digital outs via spdif into a digi001 and it worked great! :thu:

vick

05-04-2007, 10:13 AM

Hello Mike and all,
I did not want to bug the forum with accessibility problems up until now, but now that the drivers are getting more stable, I feel that I need to at least mention that. Clicking behavior with TC Control Panel opened also prompted me to write this message as well.
I have also noticed that whenever you open TC Control Panel, the 3D features of my NVidea card get turned on and the fan starts rotating faster.
While TC Panel has shortcut keys built-in, the whole interface is drawn with bitmaps which presents huge accessibility problems for those who cannot see the screen. Essentially, there is no real text written to the video drivers and thus screen reading software (http://en.wikipedia.org/wiki/Screen_reader) that blind people use to interact with the computer, cannot provide any speech feedback.
Being blind myself, I have to rely on sighted people to even perform firmware update. Thanks God, TC plug-ins are provided as VST version as well because at least I can play around with automated parameters and such.
I just want software engineers and mainstream public at least to be aware of these problems and point them out to the teams inside your companies.
How would you feel if you had to rely on someone to drive your own car?

scadh

05-04-2007, 10:57 AM

Hello Mike & Craig,

First of all, great piece in the May Keyboard Mag, Craig! Useful stuff. I also loved the articles about audio in Vista and Linux.

Mike, per your request, a few thoughts on the new driver and what's to come:

I uninstalled my previous version powered off the Konnekt prior to installation of the new driver. Installation seemed to go fine, ending with a message saying something to the effect of "Restart any time after this installation is complete". I shut down the computer, powered the Konnekt back on, and restarted the computer.

I got no Firewire connectivity, the blue light never even flashed. However, the Found New Hardware Wizard popped up and wanted to install drivers. I didn't expect that would be necessary so I canceled and repeated the whole process several times. It never worked. Finally, I went ahead and let the Wizard search for a driver and it immediately found TC Near and TC Near MIDI, both of which it installed. The blue Firewire Light of Joy lit up and the unit has been operating well ever since.

However, even though the driver has now been installed via the executable and via the Hardware Wizard, I still get the Found New Hardware Wizard popup every single time I start up the computer. It's not a show-stopper but it's annoying. Any idea why the installation didn't work right off the bat and forced me to go through the OS Wizard? I'd be happy to uninstall and start over if it would make that popup go away. I'm running XP/SP2 for now.

I still get more pops and clicks than I want, especially when playing a large patch through a software instrument (i.e. Sampletekk White Grand through Kontakt 2). But on the whole, the newest driver is far and away the best one yet. Performance in Sonar 6.2 is pretty good, and in Kontakt 2 standalone it's excellent. I was about 1 nanometer from returning my Konnekt a couple months back; I'm glad now that I didn't. I *do* sort of wish I had saved up for a 24D instead of the 8, though. :)

Thanks!

Really!

05-04-2007, 11:11 AM

Hello Mike and all,
I just want software engineers and mainstream public at least to be aware of these problems and point them out to the teams inside your companies.
How would you feel if you had to rely on someone to drive your own car?

Here is +1 in support of vick!

Also, Mike are there any plans for TC to add their own forum? Seems like today almost all vendors have one ...

Really!

scadh

05-04-2007, 11:14 AM

Vista development is already in progress. I do not have an ETA at this time. Obviously XP and the current Mac driver is the priority and Vista will be next.

Hi Mike,

Do you know if the Vista driver will be Wave RT? Or will it simply be repurposed Vista-compatible ASIO/WDM drivers?

Thanks!

Anderton

05-04-2007, 11:45 AM

I just want software engineers and mainstream public at least to be aware of these problems and point them out to the teams inside your companies.

Point extremely well taken, especially given the number of blind musicians. Thanks for bringing this subject to our attention...the more attention it gets, the more likely that software companies will take these issues into account.

Mike Martin

05-04-2007, 12:14 PM

Hello everyone,
I don't have time to comment on all the new posts right now (some excellent ones BTW). I just wanted to pass along something that helped another user that may help some PC users that are still experiencing problems.

I was on the phone with a user that was having some dropouts. The blinking DAW icon in the Konnekt Control Panel was a clear indication that there was a conflict somewhere. He told me that he had disabled his wireless device already.

I later found out that with his laptop, there was not a physical on/off switch for his wireless. He turned it off using the wireless configuration software that his laptop has in Windows.

I had him reboot and enter his computer's BIOS and disable the wireless device there and everything worked perfectly. So its clear that some hardware can cause a conflict but disabling the hardware in Windows may not be enough. Some of the Toshiba users may want to give this a try and disable any hardware and see if that helps.

I've got a busy day ahead but I'm sure I"ll be on the forums more tomorrow.

-Mike

locojohn

05-04-2007, 02:50 PM

Hello everyone,
I had him reboot and enter his computer's BIOS and disable the wireless device there and everything worked perfectly. So its clear that some hardware can cause a conflict but disabling the hardware in Windows may not be enough. Some of the Toshiba users may want to give this a try and disable any hardware and see if that helps.
-Mike

i tried to disable all devices but display, firewire adapter and tc near. i also killed all startup programs. i also disabled network over firewire. i even tried to disable network in bios, as there is an option.. and i am still getting drop-outs.

and i am not getting any drop-outs with the following interfaces:

m-audio 410
esi quatafire
motu ultralite

good luck,

-andrejs

mikews99

05-04-2007, 07:18 PM

i tried to disable all devices but display, firewire adapter and tc near. i also killed all startup programs. i also disabled network over firewire. i even tried to disable network in bios, as there is an option.. and i am still getting drop-outs.

Try disabling power management in the BIOS:

Phoenix
http://www.stinkycats.net/amdapm.png

AMI
http://www.stinkycats.net/intelapm.png

You can also try changing the power scheme in Control Panel to "Always on."

JDA

05-04-2007, 09:49 PM

Being blind myself, I have to rely on sighted people to even perform firmware update. Thanks God, TC plug-ins are provided as VST version as well because at least I can play around with automated parameters and such.
I just want software engineers and mainstream public at least to be aware of these problems and point them out to the teams inside your companies.
How would you feel if you had to rely on someone to drive your own car?

Just wanted to support Vick on this one too!

Best Regards, JD...

Eigenwert

05-05-2007, 01:01 PM

Yesterday was the last day to bring back the Konnekt 8. That´s what I did.

A friends friend uses a RME PCIe with 64 bit Vista. Works great. Excellent latency. Nothing for laptop users. But gimme one of those for my Mac Pro, please. Bye bye, Konnekt thread!

BB54

05-05-2007, 05:35 PM

Actually the first driver that supported fabrik c&r as cubase plugins worked better for me plugin-wise. Now I seem to get latency on the effects whenever I use them.

PentiumD 3.0/XPProSP2/SX3.1.1

/Mikael

Jazzy20

05-06-2007, 07:49 AM

(re)Hello !
Now, I've another question.

Has anybody ever used fabrik effects in a live configuration ? I mean, do you think it is possible to plug the K24D on insert (for Fbrk C) or on auxiliary (for Fbrk R) on a mixing desk ??

Thank you

Kevin

Fabrik C as inserts, yes, as long as you use the K24D's input 1&2
and you can even choose whitch outputs for the return (K24D>setup>3&4output source)
As for the FabrikR as AUX, it is possible and on any input BUT it will not be perfect because you still get the dry signal as we don't have a PreFader option.
When we get to the era of asking for new features, I hope it will be one of them.
Hope this helps.

Jazzy20

05-06-2007, 09:31 AM

It is a very old wound that is affecting certain kinds of PC notebooks.
(I don't know what about MACs)
If you're interrested in more details, RME's Matthias Carstens, wrote, in 2001,

http://www.rme-audio.com/english/techinfo/hdsp_notetune.htm

So it is not a K24D's driver issue.

The fact that the K24D's driver 1.0.1.8x was not sensitive to this problem, shows that more performant drivers, are more demanding, and are harmed by the, more than 20ms that take some notebooks to switch the fan on & off.

It is not a hardware problem, as after reinstalling windows XP without ACPI (i.e. MPS MultiProcessor PC) the dropouts disapear. the fan still switches regularly but it takes just between 1 & 2 ms.

B.T.W this is not recommanded to guys who are not VERY familiar with computers setup, drivers install ... and many functions will not be available.
One guy has reported a CPU getting very hot (85 deg. C) when his notebook is without ACPI.

I am in touch with the HP support team who are reporting to their technical services and I think it would help if we could supply to our manufacturers, a list of PC notebooks (with ACPI) that are affected by the cooling fan problem and more important, those witch are not.

I hope, Mr. Anderton, that you have no objection that this thread is used to
collect the needed information, as it is not a K24D nor a T.C. issue.

Thank you.

Jazzy20

05-06-2007, 10:55 AM

:D :D :D :D

Seen in a well known manufacturer support site. (Name edited)

Quote:

Right click on your xxx interface icon in your system tray just to the left of the time. Set the CPU setting to HIGH. If HIGH setting does not improve performance, try LOW.

End of quote.

:D :D :D :D

mikews99

05-06-2007, 01:12 PM

It is not a hardware problem, as after reinstalling windows XP without ACPI (i.e. MPS MultiProcessor PC) the dropouts disapear. the fan still switches regularly but it takes just between 1 & 2 ms.

I don't recommend people do that (install XP as Standard PC rather than with APM or ACPI). It's better to turn off power management (as in my previous message) which merely requires a reboot, than to reinstall Windows.

As a last resort, if the above suggestions are still not helping folks with dropouts, you can also try adding the /PCILOCK option to the boot.ini (http://support.microsoft.com/kb/289022) file which will allow the BIOS to set the IRQ levels rather than XP. This will probably be more effective for desktop users rather than laptop owners since you can move the PCI firewire card around to try and get an unshared interrupt, or if all you can manage is a shared one, at least a shared IRQ that won't be active when you're running an audio program:

http://www.stinkycats.net/devices.png

You can free up at least a couple of IRQs by turning off the serial ports and parallel ports in the BIOS, as well as the floppy drive. Also consider turning off any built in sound card too and turn off system sounds in Control Panel so they won't go through your 24D.

As a footnote, by managing IRQs and turning off power management, I was able to get the 1.1 driver to work flawlessly in Sonar with a 128 sample latency. In the current 1.2x beta, I can get down to a pop and click free 96 samples. And this is on my older, backup system (main system down for repairs) which is a socket 754 AGP motherboard with an MT-37 cpu (laptop chip).

2deep2112

05-07-2007, 01:05 PM

Hi folks,

My report as follows:
:thu: :thu: :thu:

I did a cold uninstall manually including windows registry just In case, before I Installed the new driver 1.20.144. Everything whent fine with no error screens or reboots. So, new driver and firmware Instalation whent like a breez.

My first test was done with Ableton Live Lite 6 (which I like more every time), about two hours of running a loop with no problems, recorded two audio tracks and two midi tracks with no performance problems at all at 128 samples and a CPU load of about 25% with no mixdown. Note: The Lite version has limited tracks, will upgrade soon to full version, great audio engine, fast and easy workflow and very flexible! Oh and very important, it dose what they say it has to do!

The only issue I had was when I switched to 128 samples from my original 256 samples, flashing blue light (never happen before in 1.03), but as soon as I closed the T.C Near GUI and opend it again, the blue light whent steady again, so not really an issue. Had no DAW running when I did this BTW.

Next was Sonar 4, ran EZDrummer as DX and to my suprise, no more accelaration in playback as it use to happen with the 1.03 driver with MIDI files, so happy camper there too! Also another great DAW, even though it´s allot older then others!

I also tried Cubase LE, whent fine, but since I lost my Interest with Stainberg, I didn´t play around to much with it.

All in all, I think this driver is allot more stable then 1.03. I did try 1.10, but after some time I did give me some problems, specialy with Fabric C and R, so I revirted back to 1.03, which also gave me problems (blue screen of murrder after 20min with the unit on). 1.03 was never the same after installing 1.10. I think there was a problem with T.C Near when reverting to a earlier version before, I would say that it just didnt uninstall something on the way. Anyway I think thats fixed now cuz everything whent smooth with the new driver. I did push my system hard this time, with closing windows and programs fast, changing VST´s and all that and NO problems :D

I did stop using my DAW when I was getting those ugly blue screens of death for some time beacuse if I didn´t, I think I would have punched the hell out of my laptop! So I dicided to stop and wait till the new driver came out. I don´t know if it´s because I havent used my unit for some time, but I would say it even sounds better now! I would also say that the unit dosent get as hot as before, not that It got very hot before, it just seems to run cooler now. Hey, maybe I think the K24D is the moon of my deep blue sky, I don´t know, but aim sure happy now that I can spend more time again recording and not building my own stompboxes as before...:thu: Had to find something to ease my hungry music hart :love:

Hey man, aim just VERY happy now! I hope the new driver stays as good as now and no new issues arise with it, I doubt it, as I think T.C has done it´s homework, which I was confident they would. There are more test I have to go through, like plugg-ins, assimilator and digital conexions, but the most Important test has been achived for me, which is beeing hable to record without beeing afraid of a system crash! There´s nothing worst then beeing Inspaired while your recording a good take and your system goes out the window! You know the feeling...

A 10 for T.C, Mike for holding in there and Craig for his review´s and expertise :thu: This post will be sent to T.C as report with my system specs.

Good care everyone and once again, thank you Mike and Craig.

Best regards,

Mike

2deep2112

05-07-2007, 03:45 PM

BTW Craig, it just came to mind..." TC Konnekt 24d-The Next Generation", sounds like "Star Trek" to me...:lol: Which I do enjoy aswell!

Good care!

openrivers

05-08-2007, 12:17 AM

i wonder about where the opinion from someone like tunai is.
he wrote on the old thread about every day how bad the situation is with the old drivers.
tunai???

Fredthered

05-08-2007, 12:36 AM

Mac users still out in the cold.

Kim07

05-08-2007, 08:03 AM

Hello Mike Martin and all !

I am a newbie for both Konnekt and Cubase SX3 here ..( I used the M-AUDIO and Adobe Audition before and would like to go up with higher hardware gear and more pro software tool .)

After doing the research for awhile I decided to buy the Konnekt 24D because I really like the TC effect - reverb that I used the M-ONE XL effect unit before . I got the 24D last week, the excitement replaced with the frustration because I got so many problems to get this unit work properly, after trying 2 desktop and one laptop, finally I can get it work with one desktop .pheww.. I did contact the TC support but no helps thus far .

One problem that I have right now and hope Mike or others help me is . It does not matter I used cubase or adobe audition to record the vocal. the 24D only record one channel - the left one only when I configure the track to record in stereo . There is only Mic connect to the 24d, nothing else . I have no problem with M-AUDIO FIREWIRE unit

Thank you for all your helps

best regards,
K

jpleong

05-08-2007, 09:34 PM

jpleong

05-08-2007, 09:46 PM

It gets stranger... It would seem in Audition that the Left and Right channels are reversed. So, it's actually the Right channel that's playing... only it's coming through the Left output. This is verified in the TC Near panel meters and my hardware monitor control.

Again, Podium (v 1.77 CM) is just fine with Left/Right channels and panning.

JP

mikews99

05-09-2007, 02:36 AM

I seem to be having a problem with Adobe Audition only playing out of the left channel (I haven't tried to record yet).

I ran into the same bug in the previous beta: left channel output only through the MME driver. ASIO was fine. My "fix" was to uninstall, then reinstall the driver. It hasn't happened again though.

What happens if you turn off the unit, reboot your machine, then turn it on again?

Also, make sure you report this through the beta test email (konnektbeta@tcelectronic.com).

Kim07

05-09-2007, 05:26 AM

I seem to be having a problem with Adobe Audition only playing out of the left channel (I haven't tried to record yet). I'll see what I can conjure up...

Kim, what version of Audition are you using? I've got 1.5.

Cubase LE and Zynewave Podium seem to be fine except for the occasional fuzz out.

JP

Hello jpleong,

The adobe audition I use is version 1.5 . Please record and let me know whether you get both channel or only left channel only . I did try the 24d beta driver 1.2, but doesnot help !

For Cubase users, is there tutorial somewhere show how to setup the 24D with Cubase SX3 ? any tips and helps are appreciated .

please note that I currently recording vocal only .

Thanks jpleong and all , have a great day!
K

jpleong

05-09-2007, 08:41 AM

Mikews99 and Kim, still a no-go after a reboot and reinstall. Same exact problem with Audition. It happens in Edit mode, too. This has got to be someway the drivers interact with the software, as I was having latency-compensation issues with Audition before the beta drivers.

But, alas, no issues with Cubase LE and Podium. Kim, have you tried the included Cubase LE or downloaded the Podium demo? Both playback with my Konnekt, no problem.

I still haven't tried recording yet but I will try later today and we'll see what happens!

JP

Kim07

05-09-2007, 09:34 AM

Kim, have you tried the included Cubase LE or downloaded the Podium demo? Both playback with my Konnekt, no problem.

I still haven't tried recording yet but I will try later today and we'll see what happens!

JP

JP,

I haven't tried on Cubase LE, however I did try on Cubase SX3, the same problem, only left channel has been recorded. I contact TC technical support, they said this is normal (??). This case I think we can't record vocal in stereo mode . Can we ?? Please let me know after your recording test

Thanks, cheers
K

jpleong

05-09-2007, 09:41 PM

Big Ted

05-10-2007, 03:40 AM

after instaling the new driver,every thing seemed to be ok
but today I tried to use the assimilator plug and it loads up
but is Disabled,downloaded and tried to instal the new version
of the plug but I get a pop up saying it cant find the konnekt??
any ideas people???

Mike Martin

05-10-2007, 08:18 AM

henry flower

05-10-2007, 09:08 AM

Still no news for Mac users?

This is incredibly disappointing...

mqbernardo

05-10-2007, 09:16 AM

i wonder about where the opinion from someone like tunai is.
he wrote on the old thread about every day how bad the situation is with the old drivers.
tunai???

i´m no tunai of no sort, but still wanted to state that my current cobination of gear and soft is far from perfect. it takes ´bout a couple of minutes to get in glitch heaven. changing buffer size will take the pain away... for ´bout a couple of minutes, then the all thing starts all over again. not much music making in konnekt turff for your´s truly.
K24D still is a musically useless product to me, so far, and the Fabrik effects are just LAME as they are now.

but TC seem to be on it (at last) and some improvements do have been made so far, and support has answered mails, and Mike is back and helpfull, so there are fewer reasons to complain, i guess.

well, that pretty much sums it.

Cheers,
Miguel

Toshiba satellite m-30 laptop, Pentium M 1,8 GHz, 512 Mb, Win XP home SP 2, Ableton Live 6.0.7, Reason 3

P.S. - i would like to know how c4logic (or other toshiba owners) is goin.

locojohn

05-10-2007, 09:29 AM

i´m no tunai of no sort, but still wanted to state that my current cobination of gear and soft is far from perfect. it takes ´bout a couple of minutes to get in glitch heaven. changing buffer size will take the pain away...
[...]
Cheers,
Miguel

Toshiba satellite m-30 laptop, Pentium M 1,8 GHz, 512 Mb, Win XP home SP 2, Ableton Live 6.0.7, Reason 3

P.S. - i would like to know how c4logic (or other toshiba owners) is goin.

hello miguel,

well, for me changing buffer size does not take the pain away. with the latest beta drivers i have drop outs every 30 seconds, and with drivers 1.10 i am able to listen to music *almost* without drop outs in WDM mode.

in ableton i cannot presently work with konnekt. glitches happen when i simply start playing a sample. have already reported bugs about the effects - distortion happens on the fabrik c when too many live tracks are run through it. tried various settings on fabrik c - no luck.. changing system settings in tc near (buffer size, frequency rate) will stop audio and will leave the playback sub-process in memory, until i kill it with task manager.

toshiba satellite pro m30 / winxp professional sp2 / ableton live 6.0.7

-andrejs

Big Ted

05-10-2007, 11:21 AM

Big Ted,
Assimilator should not be downloaded seperately from the current (beta) driver package. Its included within the current package. If you downloaded it seperately, you should uninstall it. Then you'll have to run the driver install again and it should automatically install Assimilator.

yes Mike the new driver installed assimilaitor but as i said
when the plugin gui shows it as a red disabled sign
on the screen cant see any way to enable it?

I thought a new instal of assimilaitor might do the trick
but it wont allow me to install anyway,so I cant use it!

kevin.fr

05-10-2007, 11:39 AM

The beta version 1.20 is AVAILABLE for MAC !! coooool
But, I'm so upset, I don't have any time to try it before a few days !!...didn't you know french people were never happy ?

I wait for your tests...maybe I won't even install it...it depends on your comments (just a joke, I hope it'll work fine)

Marc Johnson

05-10-2007, 12:43 PM

Note!
Assimilator Konnekt users should uninstall the Assimilator before installing
Please make sure to update your firmware

Windows (installer build 1444):
Driver:
The driver is now signed by Microsoft.
Installation process is now very smooth: run the installer and connect your device -
no questions asked.

Control Panel:

System settings: support for 48 and 32 samples buffer sizes
Fixed: crash when resetting to defaults
Fixed: crash when uploading firmware
Fixed: Nick Name now works as one would expect
Fixed: device arrival/removal crash. Still quite slow.

Mac (installer build 1463):
Driver:
Latest driver 3.0.0.36.

Known issues in this beta version

Win: Potential clicks and pops when the TC Near control panel and/or Fabrik plug-ins are open. Fixed before final
Mac: Potential crash of Fabrik plug-ins when changing sample rate
Win+Mac: Since this is a public beta and not a final release, the "Check for updates" function in the installer and control panel will prompt a wrong message saying that you don't have the latest version

jpleong

05-10-2007, 01:12 PM

For those, like me, who are still curious about the mindset of the "TC Employee" who has been demeaned, bad-mouthed, and looked down upon I submit you this: http://news.bbc.co.uk/2/hi/uk_news/magazine/6563639.stm

With a 37 hour work week and emphasis on family, I'm not only unsurprised by TC's "slow" response, but also kind of accepting. I can't even count the number of times I've been working late at night wishing I was home with my wife.

How refreshing it would be, in the midst of a software/hardware crisis, to be told "Go home, enjoy life with your family. We'll fix it tomorrow... the world can wait."

Of course, the world is still waiting... :-) Cheers!

JP

openrivers

05-10-2007, 01:58 PM

the new beta for mac is for konnekt 24d AND konnekt 8, right?

sonicE

05-10-2007, 03:28 PM

I just DLed the new beta driver for Mac. No mention of it being only good for 10.4 and not 10.3.9, so I went ahead with installation. After rebooting, blue light came on, but when I attempted to open the TC Near Cpl, it crashed. Not sure if this is because the new driver does not work with 10.3.9 or what. I assume that if the driver only works with 10.4, they would have indicated that on the download page (as they have in the past). Anyone else have this problem?

sonicE

05-10-2007, 03:30 PM

the new beta for mac is for konnekt 24d AND konnekt 8, right?

You've probably gone ahead and tried it out already, but yes, when you run the installer, it asks you to select your Konnekt model: 8, 24, or Live.

openrivers

05-10-2007, 03:32 PM

i havent tried it yet.
its late and i probably will give it a run tomorrow.
thanks for answering.

RobbieC

05-10-2007, 07:20 PM

With a 37 hour work week and emphasis on family, I'm not only unsurprised by TC's "slow" response

The "work week" is defined by a government's labor department so that "overtime" can be defined, among other things. I think many Danes count on overtime hours as part of their pay package. I may be wrong but I think in Denmark overtime also applies to salaried employees including doctors and engineers.

It would be interesting to get some MBA students to do case studies on TC driver development and US support staffing levels.

I'm not sure which message you're referring to about "hurt feelings" but the competitive market is "rude, crude and downright uncivilized." Before the net and free long-distance the angry horde was filtered by effort and expense. The net is like a gain stage/frequency multiplier.

kevin.fr

05-11-2007, 06:10 AM

I launched the new driver once, I'm so happy !It seems to work fine, in logic express the fabrik effects are there, with the AU ones, ready to work (if the sample rates are the same everywhere...I don't have time to fix it !) Assimilator is here to !!

bye bye

openrivers

05-11-2007, 06:48 AM

i have installed the new driver for mac osx.

powermac g4 plus ableton live.

at first start i noticed very very slow working latency knob in ableton.

i turned it to 20ms.

but got every 5-20 seconds a dropout.

did a restart of the computer, latency knob was fast again and everything just worked.

did a 40 minutes jam in live and did not get a dropout.

looks cool so far.

latency is clearly lower with new drivers.

mqbernardo

05-11-2007, 09:02 AM

hello miguel,

well, for me changing buffer size does not take the pain away. with the latest beta drivers i have drop outs every 30 seconds, and with drivers 1.10 i am able to listen to music *almost* without drop outs in WDM mode.

in ableton i cannot presently work with konnekt. glitches happen when i simply start playing a sample. have already reported bugs about the effects - distortion happens on the fabrik c when too many live tracks are run through it. tried various settings on fabrik c - no luck.. changing system settings in tc near (buffer size, frequency rate) will stop audio and will leave the playback sub-process in memory, until i kill it with task manager.

toshiba satellite pro m30 / winxp professional sp2 / ableton live 6.0.7

-andrejs

thank´s for the reply.
I manage to work (if i reaaaaaaaaaaaally needed to) for periods of up to no more then 2-3 minutes in Live(which is a joke). Then the glitches start. But buffer settings seem to help me a bit. Your case is also strange. Do you have glitches if you use ANY other asio program?
I also work in Reason and although it does not support audio, when i´m playing or recording MIDI there, it happens the same thing. So i reason (uhm?) it´s not only a K24D / Live 6 compatibility issue. Maybe it´s the Toshiba M-30 factor.

Anyway, in the meanwhile i intend to buy the cheap and trust-worthy E-mu 0202 USB 2.0 audio interface for only 120 euro for no-fuzz, low cost, musicmaking and wait until the K24D beautifull sound and FX start behaving correctly.

Good luck to you and all the rest.

Cheers,
Miguel

simonyeah

05-11-2007, 09:22 AM

Hi there,

Downloaded and installed yesterday the beta Version for Mac.

Set-up : Imac Intel Core Duo 1.8 - Mac OsX - 10.4.9 - Konnet 24d

Issues:

1- With Logic 7.2.1 (and apparently only with Logic) : same issue as before (previous drivers): from time to time, when opening logic and/or a new song, no sound - just like there was no sync. Have to try to open Logic/or a song several times to have the konnekt work.

2- With Logic + Live (lite) 6 : the AU fabrik plugins seem to only work at 44kHz. When at 48kHz (or anything but 44kHz), both plugin appear as " DISABLED" and it is mentioned in red : "Konnekt is not running at the same sample rate than the plug in".

3- (Less important) : the Tc NEar control Panel is still rather long to open.

So far, there are the main issues i could notice (only tried 15 min).

simon

Ditlev

05-11-2007, 09:38 AM

Hey everyone

i have been fairly satisfied with my Konnekt 24 until now. With the previous driver i have had reasonable performance and few troubles.(but some but i guess yall know)

With logic pro 7.2.1 playback is fine for just a while. then all turns rubish. digital out of sync style. A relaunch of drivers seem to do the trick from time to time. A buffer of 1024 seems best now. with old drivers i could use a buffer setting of 128 without any problems.
Seems though as if latency is really low even at 1024. this is promising indeed.

im on a macbook btw. i think i have to revert to old driver.

Ditlev

05-11-2007, 09:39 AM

hmm just had a thought. i did not uninstall the previous driver. is that an issue here?

openrivers

05-11-2007, 09:53 AM

have you updated the firmware, too?

ou81aswell

05-11-2007, 05:39 PM

My original comments about 1.10: http://acapella.harmony-central.com/forums/showthread.php?p=21985156&highlight=ou81aswell#post21985156

K24D purchased two months ago or so.

Dell 9150 (Purchased in September 06)
Pentium D (dual core) 3.0 GHz
Dual Monitors with ATI card (Primary PCI Express, Secondary PCI)
2 Gig ram (533Mhz)
Dell firewire (not sure of the chipset - Intel I think)
250 Gig SATA
250 Gig External USB harddrive (IOMEGA)
MS Wireless KBD/Mouse (Also tried with the wired KBD/Mouse that came with the system)
Win XP Pro SP 2 with the two 1394 hotfixes and the dual core hotfix. All Windows updates installed. System also tweaked for DAW performance according to a number of tip lists found on the web.

Public Beta 1.20 Build 1444

Installation seemed to go well.

When I plugged in the unit I heard the familiar sound that new harware has been plugged in but I did not see the "installing software for your new hardware" message. The device was installed and device manager indicated it was working properly. This may have been because the older drivers were not removed properly althought I did go through the uninstall when I packed it away in its box last month.

Ran the TC control panel and updated the firmware. All went well.

I ran Cubase 4, loaded a project, changed the ASIO driver to TC Near and hit play.

No problems until after about 30 seconds. 1/4 second dropouts started to appear. Within about another minute, playback was completely screwed up with buzzes, clicks and dropouts (white noisish... much worse than my previous experience with 1.10)

Uninstalled all non-necessary services. Disabled onboard sound. Rebooted. No change.

Disabled secondary monitor. No change.

Uninstalled TC Konnekt software and then Windows driver for TC Near.

Reboot.

Reinstall TC.

No change.

Uninstalled TC Konnekt software and then Windows driver for TC Near.

Reboot.

Used Regedit.exe to search for all occurances of TC Electronic.

Numerous entries remained in the 1394 area of the driver classes. On trying to delete received error that an error occured (I guess this is a protected area of the HKLM hive)

Reinstall TC.

No change.

Played with the TC Near Control panel. Setting samples to 1024 seemd to delay the onset of the problem but once the problem started to happen, it deteriorated rapidly.

Total installation time: 2.5 hours

Rating: Frustrating / Disappointing / There must be something about my Dell desktop.

Positive Comments

None. Unit never worked for more than 10-20 seconds. My previous positive comments on the 1.10 driver were "When the unit worked, the playback sound quality was noticeably better than my older unit."

In my 1.10 review I stated that I notified my dealer within a week of purchase that I was considering returning the unit but would like to wait for the next set of drivers before making a final decision. As these drivers were unlikely to be available before the deadline for return, the dealer agreed to extend my deadline by a month.

Negative Comments

Have now spent about 12 hours in all on the configuration.

The unit is back in the box for now. Will report to TC tech support email but am not willing to spend more than one more hour on it.

Thanks to Harmony-Central and Craig et al. for this thread.

simonyeah

05-12-2007, 09:17 AM

Me Again. I tried longer today and discovered new issues (not previously noticed with previous drivers).
1 - Sometimes, i competely lost sync with the Konnekt - no sound at all
2 - It also crashed my mac
3 - I have now audio drop out in logic in play (not when recording)

Better go back to the previous driver. I really wonder if these new drivers are better than the previous ones. In any event, for me, no!
We have waited to have something worst. That is really disapointing.

My setup:
Imac intel 1.8 Osx 10.4.9
Simon

MonoRob

05-12-2007, 09:52 AM

I just tried the lastest beta Mac driver, and after an hour went back to v1.10.

Installation went fine. Also updated the firmware in the K24D.
I tried it with Reaktor, and audio would change into distorted sound after a couple of minutes. While I hate working with v1.10, at least it allows me to play the software. In v1.20b, this is impossible.

Not pleased at all, after MONTHS of waiting, I really hoped for a better experience.

MacBook Pro C2D with 2GB, running 10.4.9.

KimTaekSoo

05-13-2007, 07:38 AM

So for so good for me.I have yet experience any problem.Well,except for the driver installation :]

Here's my setup:

Konnekt 8
AMD Athlon 64 2.0ghz
Asus A8N5X Motherboard
256MB Corsair Value RAM
80gig Seagate SATA 2
400watt power supply
Sony CDRW

Reason 3.0
Sonar
Novation RemoteLE

Bravo

05-13-2007, 07:56 AM

I've tried the new mac driver. I have an intel macbook, 2Ghz, 2G RAM osx 10.4.9.
I did uninstall the old 1.10 driver and updated the firmware, latest one should be 1.21 built 1184, correct?
First time, there were no sound at all then I unistalled the 1.20 and tried once more. This time the sound was highly distorted. I turned up latency to 256 buffers. And it all turned sweet, the fx also worked fine.
With logic express 7.2.3 and 1.10 driver it used to work with 64 buffers latency.
BUT: next day the distorted sound came back, I had to turn up latency to 1024, then the distorted sound dissapperd but with major dropouts when playback.

MY QUESTION: Is the new mac driver really intel compatible??

//Patrik

Bravo

05-13-2007, 09:10 AM

Ok, I gave the new Mac driver one more chance before changing back to 1.10.
My findings: Logic express 7.2.3 works fine with 1024 buffers IF no other applications are to be opened while playback. Even if I just opened my notepad the sound turned distorted. Once distorted the only way to get it allright again seemed to be to turn off the mac and start up again. The same thing accures with iTunes, while playing no other programs can be opened without the sound turning distorted. And to listen to music on Myspace is horrible with the new driver (the site is quite horrible to ;) )
BUT the latency is low with 1024 buffers.

Macbook 2,0 Ghz, 2 G RAM, osx 10.4.9 Logic express 7.2.3

MonoRob

05-13-2007, 09:24 AM

Logic express 7.2.3 works fine with 1024 buffers IF no other applications are to be opened while playback. Even if I just opened my notepad the sound turned distorted. Once distorted the only way to get it allright again seemed to be to turn off the mac and start up again.

Good description, that's what I got with Reaktor on my MBP.
Looks like the Apple driver still has a long way to go.

tegman

05-13-2007, 11:37 AM

Here's what I sent to konnektbeta@tcelectronic.com regarding new mac driver:

2.16 GHz Intel Core 2 Duo Imac, 2 GB memory, osx 10.4.9
TC Near Firewire Driver 3.0.0.36
Konnekt 24D using external power

Problems:

1) I have to turn the konnekt unit on and off multiple times before the firewire connection is made and the blue light comes on. Occasionally the blue light will come on and flash on and off, but the control panel says the unit is not found.

2) Once the firewire connection is made, the sound quality is variable. Sometimes it works fine for several minutes, and then becomes very distorted. Sometimes it is distorted and will remain so until I turn the unit off and then back on.

3) Switching from s/pdif output to firewire output in the imac system preferences while audio is playing yielded distorted firewire audio output.

4) When using firewire audio output to konnekt, I still get audio dropouts when opening other programs unrelated to audio. Also, on occasion, launching when another program is launched, the firewire output changed from normal to distorted.

Teg

laxano

05-13-2007, 01:18 PM

my experience with the new beta mac drivers (1.20 1463)

until today i thought that the drivers were exactly the same but with better,closely to the truth ,latency. all the previous problems were present,but as i said in the previous thread,my konnekt is quite usable. far from perfect but usable.

i dealt with the most serious problem a few minutes ago though.
i had powered off the konnekt (it's powered only via firewire) but i was using my mac (it didn't go to sleep mode).
after i powerd on again the konnekt (1 hour ,or so,later) and tried to play a song n itunes,i had terribly distorted sound from my speakers. i powered it off & on again and again but it continued to give distorted signal. i also noticed that the blue light was blinking several times before it came steady.

i rebooted my mac (konnekt was powered on) but to my surprise the blue light didn't switched off,it remained during the whole booting process. to my bigger surprise,my mac could't boot in osx. i tried 2-3 times before i powered off the konnekt and then,the next booting was succesful. after i logged on i switched on the konnekt again and the i opened itunes. the problem was gone. i then opened the tcnear panel and i noticed in the "system settings" that konnekt had altered the sample rate from 44.1 (which i always use) ,to 48. i tried to set it back and a red bar appeared next to it ,writing "no reference"
i closed the tcnear panel,i opened it again and now all things look normal

a minor thing i also noticed,that in the driver menu in logic there are two choices for the konnekt. the old "konnekt" and the new "tcnear". is this because i didnt previously unistall the old driver?

one last thing. about a month ago,i started to have problems with the output. during the 2 first weeks it was a complete disaster.i was preparing to send it back to my dealer.from this time, i have this problem rarely and i noticed that i never have it if my konnekt is switched on (and ...hot)some minutes before i play sth. the previous week i have experienced the problem only two times,and it was when i immediately switched on the konnekt and tried sth in itunes...

ps:i think my konnekt runs too hot. way hotter than before.

laxano

05-13-2007, 01:22 PM

i just saw the other mac related posts.
more or less ,we seem to have the same problems

openrivers

05-13-2007, 01:36 PM

laxano,
are you on a intel mac?
my powermac g4 runs better with the new beta drivers.
no sound droupouts like with 1.10
lesser latency

laxano

05-13-2007, 02:33 PM

laxano,
are you on a intel mac?
my powermac g4 runs better with the new beta drivers.
no sound droupouts like with 1.10
lesser latency

yes,i have a macbook pro ,core duo
i have also noticed lesser latency as you say.
this is a beta driver,i hope they wiil cope with this until the 1.20 final.

sonicE

05-13-2007, 02:39 PM

one last thing. about a month ago,i started to have problems with the output. during the 2 first weeks it was a complete disaster.i was preparing to send it back to my dealer.from this time, i have this problem rarely and i noticed that i never have it if my konnekt is switched on (and ...hot)some minutes before i play sth. the previous week i have experienced the problem only two times,and it was when i immediately switched on the konnekt and tried sth in itunes...

What, specifically, was the problem you were having with the output?

MFenkner

05-13-2007, 06:40 PM

I have a C2D Macbook Pro and I've been waiting for the past 6 months to buy a Konnekt 24D. I thought the new Mac driver would finally iron out the problems, but it appears it hasn't. Today I bought a MOTU Traveler instead, and it has worked flawlessly. I'd rather pay near twice the price for a reliable product.

I wish the Konnekt would have panned out, and maybe it will some day, but I really have no respect for a manufacturer who releases a new product a year before it's even stable. I think their reputation will be tarnished for a while to come.

Mark

tunai

05-13-2007, 07:35 PM

Installation of beta driver (1.20 build 1444) and firmware upgrade was done without any hassle.
Sonar (6.2) is working fine now (No speed ups or hang ons) with asio driver mode and 256 samples latency.
With 128 samples latency, there are a lot of clicks. (With TCnear control panel closed)
My hardware is Asus PGD5 deluxe mb, Pentium IV 3,2 mhz Prescott processor, 1 GB memory ram.
I´m running a project with 15 audio tracks an 13 plug ins (24 bits, 44.100 Hz)
Changing to WDM driver mode, the wave profiler only recognizes 44.100 Hz sampling rate.
In Options - Audio - General tab, it only appears 1 TC near imput - output (No digital i/0, 1 line, 3 line, fabrik and so on...)
Fabrik R works fine in plugin mode in my particular setup.
Even when the new driver is not perfect, there is a great improve.
Now K24 ia allready working with Sonar!!!

laxano

05-14-2007, 12:33 AM

What, specifically, was the problem you were having with the output?

the one channel (right) was way louder than the other...
i was told that it was a hardware fault and i should send it back.

somehow the problem ,almost,disappeared :confused: :)

Noise Maker

05-14-2007, 11:55 AM

sonicE

05-14-2007, 04:16 PM

the one channel (right) was way louder than the other...
i was told that it was a hardware fault and i should send it back.

somehow the problem ,almost,disappeared :confused: :)

So after your Konnekt warms up, the problem disappears? Interesting. If I were in your position, though, I think I would really feel more comfortable getting a replacement unit that didn't have this problem to begin with. It may not be as easy to get it replaced some months or years down the road, when it's possible you will find that the problem persists no matter how long you give it to warm up.

laxano

05-15-2007, 12:52 AM

So after your Konnekt warms up, the problem disappears? Interesting. If I were in your position, though, I think I would really feel more comfortable getting a replacement unit that didn't have this problem to begin with. It may not be as easy to get it replaced some months or years down the road, when it's possible you will find that the problem persists no matter how long you give it to warm up.

the point is that it's not a predictable behavior. it doesn't mean that it will have problematic output if it's just opened (and cold). and this is sth i'm afraid if i send it back...
maybe they will not find any problem and they 'll send it back to me:confused:

sonicE

05-15-2007, 04:13 AM

Yggdrasil

05-15-2007, 02:14 PM

Hello Everyone

I'm a Konnekt 24D User since more than 6 month. and I follow debates about it on HC forums since the early beginning.

I just wanted to say that everything is running very well !!

reading complaints on this forum tend to make people think that konnekt is a bad product, and this is false. I'm very happy with mine.

Down to 128 samples with live 6, all working good !

the only problems I ve encountered, was the Midi driver (TCnear midi.sys) not being detected by windows, that made me unable to use these ports.

But this seems to be fixed with the last beta (sometimes I must connect/ disconnect 3 or 4 times before it is detected)

My config:

-Audio optimized WinXP SP2 (Services, registry, DLL,... less than 70 mo of memory usage after boot)

-Asus P5B-E (Intel Chipset)
-Core 2 Duo
-2Go Ram
-PCI firewire - NEC chipset (Adaptec - Fireconnect)
-Konnekt 24D with ext Power and latest beta drivers.

My konnekt is very stable even with lots of tracks playback + Midi + all Input/Outputs.

But I don't use ADAT or SPDIF so I cannot say if those could be sources of problems

Many Thanks To Mike Martin for his great patience, being the man beetween angry people (what I understand) and TC electronic.

and excuse me for my poor english....

A happy Konnekt 24D user... :)

MFenkner

05-15-2007, 06:36 PM

Is anyone using the Konnekt to mix hardware devices with software? For example, connecting hardware synths to the inputs, and mixing them with softsynth or DAW outputs?

I just bought a MOTU Traveler (after giving up waiting for good Konnekt Mac drivers being released soon). I have a couple of synths plugged into the Traveler with the intent of using the built-in CueMix feature to mix both hardware and software. It works great for hardware, but it's missing the critical ability to control the software volume; this can only be done in the software itself, and unless you adjust it WAY low, it is several times the volume of the hardware synths at max volume. But since some softsynths store volume settings in each path, every time I change a patch I have to turn down the volume. After just an hour doing this, I was ready to throw it out the window.

Sorry to bemoan my MOTU problem here, but I'm thinking of returning it and waiting again for better Konnekt Mac drivers. Before doing so, I want to see if people are successfully combine hardware and software with the Konnekt, and are able to adjust the software volume within the Konnekt control panel.

Thanks for the feedback!

Mark

mikews99

05-16-2007, 12:39 AM

Anderton

05-16-2007, 02:08 AM

Sure it's not in back of a window? I've had this problem with other programs, and bringing the control panel to the front was the solution. Try it and see if that's what's going on.

KimTaekSoo

05-16-2007, 02:43 AM

Hey, is anyone running into a problem with the TC control panel in the beta not popping up within an application when selecting the ASIO control panel button? I've had this happen on two different machines with all audio applications.

Yes,I'm having the same problem too.

adamvert

05-16-2007, 03:43 AM

2deep2112

05-16-2007, 04:48 AM

Hi Craig,

Just a question. Have you tried to edit and save settings on any of the pluggins (farbik R or C) with Ableton Live 6?

In my case, the pluggin runs ok in Ableton Live 6, but if I edit any settings on the pluggin on a audio track, the difference is almost unoticeable and I can´t save it, the "mem" button dosent do anything on the TC pluggin pane.

Bysides that, if I pop-up the pluggin window (the original TC one, not the one created by Live 6. (The little wrench button on the pluggin window of live 6), I don´t see any audio flow on the meters, but I do see audio flow on the meters on the pluggin window of Live 6.

BTW, yes pluggins are in "pluggin mode" in the TC control panel and the TC control panel is shut down.

Uff, I hope I made sences...:rolleyes:

Aim pretty new to Live 6, so maybe aim doing something wrong.

Good care and thank you,

Mike

laxano

05-16-2007, 06:56 AM

laxano, at least a few of us (myself included) have had this very problem, and TC or our local retailers replaced the units because it is considered a hardware problem. Have you reported the problem to TC support? They will probably instruct you to have it replaced. They have given us altogether new units. Do it while it is still under warranty!

sonic,the guys in tc support were very helpful,i sent it back today.
the only "problem" is that i bought it from a german pro audio shop,and the whole story with the shipping costs has raised the amount i spent for konnekt8 to 415 euros (560 $ )!:rolleyes:
i see that zzounds has it for 299$.
considering that tc electronic is a european company,i feel almost ripped off:freak:
but that's another story...

PGuess

05-16-2007, 11:25 AM

sonic,the guys in tc support were very helpful,i sent it back today.
the only "problem" is that i bought it from a german pro audio shop,and the whole story with the shipping costs has raised the amount i spent for konnekt8 to 415 euros (560 $ )!:rolleyes:
i see that zzounds has it for 299$.
considering that tc electronic is a european company,i feel almost ripped off:freak:
but that's another story...

Laxano: I had absolutely the same story as you did (only with K24d). And I also bought it from a german pro-audio shop (perhaps we're talking about the same shop since there's only one well advertised pan-european german internet shop). Anyway, I was getting ready to send the unit back to TC since the shop people reported that it'd take almost a month for them to figure out what are they going to do with the unit - repair it or replace it. TC promised to do it all immediately. And then fortunately TC "found out" about a distributor of their products in the country where I live. I replaced the unit with them and thus I wonderfully escaped all those sending/receiving costs..

mikews99

05-16-2007, 04:49 PM

Sure it's not in back of a window? I've had this problem with other programs, and bringing the control panel to the front was the solution. Try it and see if that's what's going on.
Nope. Not behind any windows. It's not listed in the Spy++ window list either.

Kim07

05-17-2007, 05:38 AM

Kim, I was able to get a stereo signal recorded (hand clapping) in Adobe Audition. Of course, playback was only on the left channel...

How do you have Audition configured? Also, where do you live?

JP

Hi JP,

I setup exactly as other audio interface . Device properties, device orders I used the TC NEAR . I created a new stereo track, but still record the left channel, it not only happen on adobe audition, but happen on other DAW such as Tracktion too . I use both laptop and desktop, doen not make any differences . any ideas ??

I try to use Cubase but I am new to Cubase ..If everyone use Cubase SX3 with Konnekt 24d then Please guide me how to setup and record vocal on both dry and with effect . I meant that when I recording the vocal, the singer can hear effect along her vocal, however when I record 2 tracks, one track is dry, another track with effect as the same time ..some screen captured would be great .!

Pardon for my poor english ..

Have a great day
K

10101

05-17-2007, 06:30 PM

The Konnekt Live is out now. And a new bunch of customers are in for a bitter lesson in business ethics.

Either the Konnekt Live drivers are better than the 24D ones, which it would be preposterous to suppose, or they are releasing a product and marketing it as Mac-compatible while being aware that those customers who are now beta-testing the equipment they paid the full price for have just established that the current Mac drivers don't work.

Please correct me if I'm somehow mistaken.

jamesp

05-17-2007, 10:05 PM

In all seriousness, I'd like to thank everyone of you who've kept me from buying one of these units. Thanks and best of luck getting TC's bs resolved.

mqbernardo

05-18-2007, 04:52 AM

Dtmodttl

05-18-2007, 12:01 PM

I believe this is a known issue with the new beta driver.

Yes, me too. It used to be fine with the old driver, but the new one can't be opened from any audio apps.

AdamVert

neatopepito

05-18-2007, 03:18 PM

If I were a minority whose konnekt worked fine I suppose I wouldn't get agitated by this thread. But truth is Most konnekt owners are doing fine with a maybe a few niggles you'd get with any such device. I've had previous experience where something new I get doesn't jive with my system. What'd I do? I either returned or sold it and tried something else. That's all there is to it. Crying slander, unethical, ungodly, immoral blah blah blah on an internet forum is freakin lame unless you have got some solid evidence that improprieties are taking place. I swear if someone started a thread on a Lexicon Verb it would turn into a whine fest.

Anderton

05-18-2007, 03:46 PM

:thu:

At this point, most Windows issues seem to have been worked out, and the remaining ones seem not too difficult to fix.

The remaining upset people use Intel Macs, where apparently there are some issues...but given the comments from people with interfaces other than Konnekt who are also having Mac problems, it just may be that everyone's waiting until OS X 10.5, which supposedly fixes various FireWire issues on Intel Macs.

All I know is that the K24D is working just fine here. I'm not going to get upset the effects aren't working without clicks as VSTs when resizing etc., as the effects were never claimed to work as VST plug-ins anyway -- that was a feature that was added along the way.

Bottom line is it took a while to get to this point, but I'm very, very happy with the K24D is working with my system. And it does indeed sound great :)

MonoRob

05-18-2007, 03:51 PM

The remaining upset people use Intel Macs, where apparently there are some issues...but given the comments from people with interfaces other than Konnekt who are also having Mac problems, it just may be that everyone's waiting until OS X 10.5, which supposedly fixes various FireWire issues on Intel Macs.

I can tell you this: Tried the K24D on my intel mac and i got very instable results. Audio dropping out, distortion, the works. Then I tried the RME FF400. Super stable, not a single glitch. The thing just works. Then I tried the K24D again, at it was back to misery again.

So please, please do not suggest that the problems with the mac Konnekt driver are more or less standard. It really IS crap.

10101

05-18-2007, 04:17 PM

Crying slander, unethical, ungodly, immoral blah blah blah on an internet forum is freakin lame unless you have got some solid evidence that improprieties are taking place. I swear if someone started a thread on a Lexicon Verb it would turn into a whine fest.

I don't know how solid evidence will be good enough for you. To me it seems that the results of the public beta-testing on Mac have been quite bleak. TC know that, and yet they are marketing the product for Mac users as if nothing was wrong. I'm not whining, I'm just bluntly stating the facts.

All I know is that the K24D is working just fine here.

But that is not all you know. You know the same as the rest of us: this time TC can't say they didn't know.

10101

05-18-2007, 04:26 PM

I'd like to add that I don't propose to call up doomsday here, and I'm probably going to buy the Konnekt Live anyway. I just wanted to point out the possibly (yeah, possibly, because there might be something I've missed) questionable actions on TC's part in the case of Konnekt Live.

jpleong

05-18-2007, 05:46 PM

Hi JP,

I setup exactly as other audio interface . Device properties, device orders I used the TC NEAR . I created a new stereo track, but still record the left channel, it not only happen on adobe audition, but happen on other DAW such as Tracktion too . I use both laptop and desktop, doen not make any differences . any ideas ??

I try to use Cubase but I am new to Cubase ..If everyone use Cubase SX3 with Konnekt 24d then Please guide me how to setup and record vocal on both dry and with effect . I meant that when I recording the vocal, the singer can hear effect along her vocal, however when I record 2 tracks, one track is dry, another track with effect as the same time ..some screen captured would be great .!

Pardon for my poor english ..

Have a great day
K

Kim, it really sounds like a hardware problem from what I read. I just tried again with Audition and now it's playing out both left and right (!!!). Albeit, it's through my headphones and not through my monitors (I'm not home to actually try them).

The only things I can suggest is to double check your input assignment. When I load the Konnekt into Podium, I have more than twenty input options. I accidentally recorded a stereo track when I meant to record just through input one by not paying attention. Go here: www.zynewave.com and download the demo of Podium (or if you have a copy of Computer Music magazine, there's an evaluation version on some recent issues). It's a solid DAW and I know it works with the Konnekt so I can help you diagnose better if you have it. I don't have Cubase SX (only LE) and I don't trust Audition (doesn't fully support ASIO drivers).

On a tangent... Craig, if you're reading this post... you should also try Podium. I'm really shocked at how great this program works. If you do a DAW shootout, this Podium should be included.

and Mike, TC should re-hire Frits (he used to work for them anyway) and have him develop Podium as a TC product. I think that could help make TC's foray into the computer interface market something amazing. I know that I'm absolutely amazed.

JP

jpleong

05-18-2007, 10:15 PM

I just realized that my Audition problem went away following my installation of ASIO4ALL. Try that as well.

JP

sonicE

05-18-2007, 11:09 PM

8 days and still no response from either TC Support, or from Mike in this thread, answering the simple question re whether the new driver supports Panther OS (so I can decide if I want to try reinstalling the new one that causes the Cpl to crash when being opened, or go back to 1.03).

Anderton

05-18-2007, 11:36 PM

I can tell you this: Tried the K24D on my intel mac and i got very instable results. Audio dropping out, distortion, the works. Then I tried the RME FF400. Super stable, not a single glitch. The thing just works. Then I tried the K24D again, at it was back to misery again.

So please, please do not suggest that the problems with the mac Konnekt driver are more or less standard. It really IS crap.

Then I guess there are a lot of crap drivers out there...check out the other Pro Reviews. Or maybe it's a problem with the Firewire chip being used, not the drivers. I don't know the technical reasons, but I can read :) and the K24D is not the only interface having problems working with the Mac.

This isn't to exonerate TC or Apple or anyone else. It's just what I've gleaned from reading several thousand posts on several different products.

Anderton

05-18-2007, 11:44 PM

But that is not all you know. You know the same as the rest of us: this time TC can't say they didn't know.

Did you not notice I mentioned that there are still reported issues with the Intel Macs? I'll answer the question myself: Yes, I did.

As to Konnekt Live, I checked sweetwater.com, musiciansfriend.com, music123.com, and musician.com, and the Konnekt Live isn't listed on any of them. If it's for sale, it's apparently a well-kept secret, at least in the USA.

10101

05-19-2007, 04:35 AM

Did you not notice I mentioned that there are still reported issues with the Intel Macs? I'll answer the question myself: Yes, I did.

But what makes this not mere niggling about the letter? I still find the tone of your previous post somewhat inappropriate if I'm right about what's happening - and if I'm not, the right way to correct me is not by saying that all you know is that you're happy with your Konnekt (again, I'm talking about the overall attitude, not the isolated sentence).

If, as you say, the Konnekt is not the only interface having problems with the Mac, then what this comes down to, I think, is whether or not its problems are more serious than those of the others. I got the picture that they are, but I'm no expert.

TC's website declares that the Konnekt Live is "now shipping". Of course, if this isn't true, then my worries are misplaced. Which I at any rate hope.

Yes, I hope that I'm wrong and you're right!

MonoRob

05-19-2007, 12:10 PM

Here in Europe the Konnekt Live is for sale and in stock:
http://www.thomann.de/gb/tc_electronic_konnekt_live.htm

I agree with the previous poster, it's about the severity of problems we have with the Mac driver, not just the fact that we 'have problems', just like any other Mac driver for firewire gear. And remember, the RME driver is very stable. To make this clear again, the v1.20b Mac Konnekt driver is in a worse state than the v1.10 software. It cannot be used.

Why do I get the impression that we're ignored? Even though the Windows driver works fine now, calling us Mac users whiners doesn't make the problem go away.

vick

05-19-2007, 06:19 PM

Hi,
I have couple of questions to all those who already tried the latest public beta.
Using Konnekt 24D here:
1. Is ASIO supported in this beta?
The reason I am asking is because, after I installed the new drivers, I do not seem to be able to select TC Near drivers on the "drivers" tab of Sonar 6.2.1. They show up in the list, but Sonar would not let select them.
2. After I switch to WDM mode, I can only see three inputs/outputs, i.e. "left", "right" and "stereo". Where are all the other ins and outs for this card?
My M-audio 1010LT, for example, exposes all its ins and outs through the driver. Why doesn't Konnekt 24D do the same?

Thanks a lot.
I'd like to get some answers on this forum before I go ahead and report to TC.
Vic

jpleong

05-19-2007, 09:09 PM

Vick, the short answer is Yes. The long answer I can't give you since I'm not a Sonar user. Maybe Craig or another Sonar user can chime in?

JP

bOing

05-19-2007, 09:35 PM

This isn't to exonerate TC or Apple or anyone else. It's just what I've gleaned from reading several thousand posts on several different products.

Hey Craig, don't cloud the issue with facts. :)

Like I said before, some people just enjoy their recreational anger.

But TC I believe in you. Hang in there champ! I'm gonna buy one of these K24 thingeys very soon. And, I'm a Mac user. How's that for blind faith?

Dr. Gruv

05-19-2007, 10:57 PM

Hey Craig, don't cloud the issue with facts. :)

Like I said before, some people just enjoy their recreational anger.

But TC I believe in you. Hang in there champ! I'm gonna buy one of these K24 thingeys very soon. And, I'm a Mac user. How's that for blind faith?

I would like to buy one also, but waiting to see if the support ever comes... (i was using a lynx - then took a leap back to the old emi 6/2 :) was going to go the firewire route with a new macbook pro)

Will tc 'get out of audio interfaces' business? will this be their only effort? since they can't get a mac driver going and other...

I would like or hope to get future support - as os and things change... not sure if tc is planning for the long run or not...
they may have decided that it's not worth it - don't know...

What is it that is soo hard? aren't the mac programmers there? why can others, MH and RME have stable drivers and tc can't?

mikews99

05-19-2007, 11:16 PM

I do not seem to be able to select TC Near drivers on the "drivers" tab of Sonar 6.2.1. They show up in the list, but Sonar would not let select them
You have to uncheck all other ASIO drivers before Sonar allows you to select a new driver. This is in keeping with the ASIO spec. Scroll down BOTH input and output boxes and uncheck anything that's not TC.

Anderton

05-19-2007, 11:30 PM

You have to uncheck all other ASIO drivers before Sonar allows you to select a new driver. This is in keeping with the ASIO spec. Scroll down BOTH input and output boxes and uncheck anything that's not TC.

Exactly. Unlike ASIO, though, WDM will allow you to select multiple drivers from different interfaces. However, WDM is not without its problems; it never enjoyed as great a degree of support in the pro audio community as ASIO, so I believe companies tended to put more effort into tweaking ASIO.

sonicE

05-20-2007, 05:22 AM

What is it that is soo hard? aren't the mac programmers there? why can others, MH and RME have stable drivers and tc can't?

Yes, this is what I've been wondering all along. Does it come down, in the end, to ingenuity/brainpower and the money which that costs? If TC brought on board another two or three of the brightest people they could find to work on the driver, is there still as much of a possibility as there is now that they couldn't come up with one that works for, say, 95% of those whose systems meet the minimum requirements? And if it really does come down to that, is it not incumbent upon TC at this point, having taken our money and entered into an agreement to provide us with a working and usable audio interface/driver, to hire those new team members who can see to it that they fulfill their obligation to their customers in as timely and as painlessly a manner as possible?

bOing: (re "recreational anger") you might have a different view of things if you had a $600 piece of scrap metal with the TC logo on it staring at you every time you sat down at your computer. You would be well advised to wait until the Mac driver is working satisfactorily for most of us before "entering into an agreement with TC," the terms of which they may not, in the end, be willing or able to uphold.

10101

05-20-2007, 08:30 AM

Hey Craig, don't cloud the issue with facts. :)

Like I said before, some people just enjoy their recreational anger.

But TC I believe in you. Hang in there champ! I'm gonna buy one of these K24 thingeys very soon. And, I'm a Mac user. How's that for blind faith?

Well who are those people? I am definitely not venting any anger, because I'm not angry. I'm not a victim of TC, I haven't bought the Konnekt - on the contrary, I'm going to buy one, like you.

But it does strike me as odd that one can advertise a product as Mac-compatible even though it is an established fact that it isn't Mac-compatible to any satisfying degree. And it does worry me that Craig is keen on playing this down.

On the one hand I understand this kind of reactions (bOing's and Craig's) to my post here, as there was so much generalised anger-venting (mostly justified, I guess) on the previous Konnekt thread. I think that is where your confusion is to be traced to. But on the other hand, now that I've made myself and the issue clear, I think it would be fair play to admit that you were wrong.

vick

05-20-2007, 04:26 PM

You have to uncheck all other ASIO drivers before Sonar allows you to select a new driver. This is in keeping with the ASIO spec. Scroll down BOTH input and output boxes and uncheck anything that's not TC.
Excellent, thanks so much for this answer; it's all working now. I never knew that ASIO only supports one sound card at a time.
Live and learn!

What about my WDM-related question? Why, do you think, we are seeing only left/right/stereo pair?

Anderton

05-20-2007, 05:09 PM

But it does strike me as odd that one can advertise a product as Mac-compatible even though it is an established fact that it isn't Mac-compatible to any satisfying degree. And it does worry me that Craig is keen on playing this down.

Not playing it down...just not capable of making any authoritative statements from direct experience, because a) it works on my dual G5 system, b) I don't have an Intel Mac for testing, and c) some people have reported it working with their Intel Mac systems. So, I have no idea whether this driver problem is something that affects 5% of the users or 95% of the users. I'm not willing to make a blanket statement that it totally sucks or totally works. TC eventually did come through with a workable Windows driver and they say they're going to come up with a Mac one next, so I'm withholding judgement until the new one comes out.

Anderton

05-20-2007, 05:27 PM

Futhermore...in the old thread, I said:

"BTW When the new driver comes out, because this thread has become SO huge, I am planning to close this thread and start a new one on the new version so that it contains only the latest news."

Someone asked if I would keep the old thread open until the Mac drivers appear. To which I responded:

"I don't see much point...we know the Mac drivers have problems, so it wouldn't contribute anything useful to have more posts saying 'Hey you're right, the Mac drivers have problems.' Ideally, in the new thread, we can give the Windows stuff a workout and have that out of the way when the Mac drivers arrive, so they can get our full attention."

I don't think saying "We know the Mac drivers have problems" is "playing it down." What I don't know is how many people these problems affect.

I don't see any Mac users presenting any new information in this thread, just restatements of the "There isn't a new Mac driver and I'm upset" posts. The purpose of this new thread was supposed to be to hold the new Windows drivers up to scrutiny, and as they're working a lot better, that's what you've been hearing about from me (and of course, others).

rpsx

05-21-2007, 12:34 AM

... I'm not going to get upset the effects aren't working without clicks as VSTs when resizing etc., as the effects were never claimed to work as VST plug-ins anyway -- that was a feature that was added along the way.

I'm getting a little confused. Still not purchsed the 24D (still top of my list, but waiting for next mac intel drivers). But, the VST integration is a major area of interest for me (so, i think). I inquired about being able to run the 3-band compressor on my DAW-out awhile back, and this VST feature was added which seemed to be able to allow this (i'm not an expert, so maybe i'm wrong).

But, Craig's statement seems to say the VST's are not really working in general, and just a so-so extra feature that doesn't count. AND, now there's this Konnekt Live which advertising running the effects on the outputs - i thought the VST method of the 24D already allowed this? and thus, i'm confused.

can you NOT run the effects on the 24D using the vst's on your DAW output? what's really the difference in practice between the two units in this respect? Thanks!

bOing

05-21-2007, 12:40 AM

But ...

Yes, I hope that I'm wrong and you're right!

Okay, you're wrong - now what did I win? :)

[re; that "your confusion" volley: I'm just waiting and watching before I spend my money and refuse to waste my valuable energy being mad about something that I haven't bought yet. That reminds me, I have to send Ferrari a nasty letter...]

locojohn

05-21-2007, 03:20 AM

Why do I get the impression that we're ignored? Even though the Windows driver works fine now, calling us Mac users whiners doesn't make the problem go away.

sorry, the Windows driver doesn't work fine here, at all.

-andrejs

simonyeah

05-21-2007, 03:20 AM

HI there,
I am quite concerned to read that the problem is not the konnekt driver but the mac intel.
Just fyi, as i read that the mac intel worked perferctly with RME, i can also tell you that they also work perfectly with m-audio units (firewire solo).
Who could really believe that this is a mac intel issue whereas in the meantime, the previous drivers worked better on intel macs that the beta ones. There is necessarily a problem inside the drivers!
I already posted my issues with the latest beta drivers (drop outs; crash...) but i wanted to know if other users had the same problem regarding the plugins only working at 44 kHz and appearing as "disabled" at other sample rates (message appearing mentions in red : "Konnekt is not running at the same sample rate than the plug in"). I was thinking that it may not be a driver problem but something like a setup thing?
THank you
Simon

hydra99

05-21-2007, 03:26 AM

I don't see any Mac users presenting any new information in this thread, just restatements of the "There isn't a new Mac driver and I'm upset" posts.

Because there are no new informations and I'm upset!:cry:

So I'm waiting, and waiting, and waiting ...

locojohn

05-21-2007, 03:27 AM

TC eventually did come through with a workable Windows driver and they say they're going to come up with a Mac one next, so I'm withholding judgement until the new one comes out.

not a workable windows driver.

-andrejs

mikews99

05-21-2007, 03:57 AM

What about my WDM-related question? Why, do you think, we are seeing only left/right/stereo pair?
Most ASIO drivers use custom IOControl calls to the hardware. The WDM drivers are there mainly for easy Windows MME/DirectX compatibility, so I wouldn't expect WDM drivers to have the same I/O as ASIO drivers.

mqbernardo

05-21-2007, 05:19 AM

kalimba

05-21-2007, 05:19 AM

Hello everyone,
I've been looking at the Konnekt 8 interface, and was wondering if anyone has had experience using it with Logic 5 on XP? I've had lots of problems with this program being particularly fussy with audio drivers and different interfaces (one day I'll buy a Mac, one day), and have become quite paranoid about this... I'd like to be sure it works smoothly. Haven't found anything in the post about this during a search, sorry if I missed something!
Rob

ou81aswell

05-21-2007, 02:05 PM

sorry, the Windows driver doesn't work fine here, at all.

-andrejsSame for me. The 1.10 driver, although plagued with problems worked better for me than the current 1.20 driver. An email to TC support two weeks ago seemed to get lost in the ether.

Anderton

05-21-2007, 02:20 PM

But, Craig's statement seems to say the VST's are not really working in general, and just a so-so extra feature that doesn't count. AND, now there's this Konnekt Live which advertising running the effects on the outputs - i thought the VST method of the 24D already allowed this? and thus, i'm confused.

You've always been able to add the Fabrik C to both the CH1 and CH2 inputs, and the Fabrik R as a send effect within the K24D. Somewhere around January/February, mostly in response to user requests, TC added the possibility to use the Fabrik C and Fabrik R as standard VST plug-ins. Prior to that, if you wanted to use the effects with a host sequencer, you had to treat the K24D as the equivalent of an external hardware device. It was workable, but not as efficient as the VST implementation.

The Fabrik R and C are working here as plug-ins. However, there is a known issue in the beta where manipulating the Fabrik's controls or resizing/moving the window causes pops. If you just close the TC Near control panel, then either one works as a VST effect without the pops I mentioned (unless, of course, your latency is set too low).

Does this help?

Anderton

05-21-2007, 02:26 PM

HI there,
I am quite concerned to read that the problem is not the konnekt driver but the mac intel.
Just fyi, as i read that the mac intel worked perferctly with RME, i can also tell you that they also work perfectly with m-audio units (firewire solo).
Who could really believe that this is a mac intel issue whereas in the meantime, the previous drivers worked better on intel macs that the beta ones. There is necessarily a problem inside the drivers!

One would think that would be the case, but it could also be something hardware related, or TC (and the other companies experiencing Mac firewire problems) might be attempting something that other interfaces don't try, or try to use the Firewire bus in a different way.

And frustratingly, remember that a product that works with one Firewire card or chip set might not work with another...so is that the fault of the computer company, the interface company, or the firewire card company? I don't have the answer and apparently, most companies don't either :)

Anderton

05-21-2007, 02:33 PM

After I switch to WDM mode, I can only see three inputs/outputs, i.e. "left", "right" and "stereo". Where are all the other ins and outs for this card?
My M-audio 1010LT, for example, exposes all its ins and outs through the driver. Why doesn't Konnekt 24D do the same?

I might be that you've run up against the port limit in Windows XP/NT/2000. I learned about this while doing the Yamaha XS6 Pro Review (http://acapella.harmony-central.com/forums/showthread.php?t=1626963), where it wouldn't show up as a MIDI device because I had more drivers installed than Windows can handle. Apparently the same issue can happen with WDM drivers, although I'm no expert on the subject.

Check out the second page of the review, there's a reference to an FAQ on the Hammerfall site regarding this problem and some possible solutions.

Anderton

05-21-2007, 02:36 PM

not a workable windows driver.

-andrejs

That doesn't tell me enough to be of much help...are you referring to the various known issues, or does it just plain not work, and if so, what's the problem? Aside from the issues of using effects as VSTs, I'm having very good luck on Windows XP SP2 with all my various programs...even Sonar.

Anderton

05-21-2007, 05:17 PM

Interesting comment from the Alesis io26 pro review from an Intel Mac user:

Just wanted to update my experience. I run an imac intel 2.16ghz with 10.4.9 system. I have a separate external hardrive for the softsynth libraries and a separate external hardrive for my song files. I use a belkin six way splitter for my firewire which connects my computer, my io/26 and the two hardrives. I am running cubase 4. I was getting many glitches and dropouts where i would have to reboot everything. I decided to add the external power source to both the io/26 and the belkin, and I ran the whole day today without one problem. I was working on a song with about 20 stereo tracks of audio and about 20 effect plugins active and 6 softsynths and the computer didn't break a sweat.

I think it's safest to run the TC K24D from the external power supply...I do, maybe that's one of the factors why it's working well for me. Jim Norman from Alesis confirmed in the io26 Pro Review thread that not all firewire ports are created equal in terms of being able to apply power [i]consistently.[/] If a Firewire device occasionally draws more power, it might be enough to send the Firewire bus over the edge.

Kendall Simpson

05-21-2007, 07:25 PM

I am a Logic user (7.2.3). I have been using the 24D since February. I recently installed the 1.20 beta driver. Everything works as it should except for the TC Near panel. Sometimes Logic will crash when I open the panel or if I store the panel in a Logic (locked) window. I can report no other problems except for the very sensitive TC Near control panel.

Kendall (Mac 1.8GHz, 3G RAM, 10.4.8)

jhebert

05-21-2007, 09:14 PM

Sold the 24D on eBay.

Interestingly, I stayed away since the "sequel" thread opened and just returned to check in. I don't see enough jaw-dropping amazement at the product or its manufacturer to make me return.

You may think, "Well, good riddance, then," and you may be right. I said the same thing to the Konnekt 24D, and life has been abundantly sweeter. I have time and there will be other interfaces to come.

But I will never return to the TC Electronic product fold. Ever. To paraphrase an old saying, "Burn me once, shame on me. Burn me twice, shame on you." There won't be a second chance for TC to burn me.

James

sonicE

05-22-2007, 03:03 AM

What's happened to Mike? In the original thread, he was around almost every day/every other day or so. Now, dead silence. Has he received a stand-down order?

Mike, when you read this, please post letting me know if the new driver supports Panther OS 10.3.9, and why I've had to wait 12 days (and counting) for this information since contacting TC support.

James (if you ever come back to read this): how much of a loss did you take on your 24D? It's one thing for the driver not to function properly, but at a certain point (a point you have obviously reached and continued on ahead of) you realize that it may simply be idiotic to persist in the folly of hoping and believing. I could easily still be here a year from now staring at this cold, silent metal box (as cold and silent, it would appear, as the company that manufactured it).

locojohn

05-22-2007, 03:18 AM

That doesn't tell me enough to be of much help...are you referring to the various known issues, or does it just plain not work, and if so, what's the problem? Aside from the issues of using effects as VSTs, I'm having very good luck on Windows XP SP2 with all my various programs...even Sonar.

yes, i was referring to various known issues, such as "toshiba" incompatibility, in particular. i have been participating in the former konnekt thread on harmony central since the beginning of january, 2007 - the time when i bought my konnekt 24d. i am a musician and i use this interface on live gigs and i merely cannot afford unreliable operation during live performance, which is what i am afraid will happen with any drivers if i bring k24d along to a gig. drivers version 1.10 seem to produce more cpu load in the system area (about 40%), but work more reliably (less drop outs) than those version 1.20. i have not contacted tc electronic since when they told me they do not support toshiba laptops and cannot recommend this only brand to anyone with konnekt. they also told me they cannot be of help anymore, all they suggested to me was to change my laptop or my audio interface.

in the current state of things i do not think you are capable to help me either. i am waiting for the driver update and mysterious "toshiba fix", whatever it is.

andrejs

MishMash

05-22-2007, 04:23 AM

I have been following TC 24D and io14/26 threads from the very beginning and after further investigations (trawling the net) came to the conclusion that no driver/software update will fix the problems in above mentioned interfaces. The reason..? "Dice II Jet" processor - untested, unreliable and simply not up to the job. I can bet any money that we will not see these chips implemented in any of the others manufacturer sound-cards. I have never, ever read of so many bad issues and problems with any other sound-card maker - even M-Audio... Personally I'm getting Motu Ultralite :thu:
Just my two cents... ;)

designerthumbs

05-22-2007, 07:02 AM

just a note : my K24D never self powered with a Texas Instruments chipped PCI card, but then I built a new Core 2 Duo DAW which has an Asus p5l 1394 mobo with onboard Firewire. This works fine.

rpsx

05-22-2007, 07:11 AM

... Somewhere around January/February, mostly in response to user requests, TC added the possibility to use the Fabrik C and Fabrik R as standard VST plug-ins.
...
The Fabrik R and C are working here as plug-ins.
Does this help?

it helps some. but, the main question still is: can the vst's be used anywhere now? (namely, on the DAW output?). and if so, why does TC make such a big deal about the Konnekt Live being able to run the compressors on it's output (and, charge more for it, if the k24D already does it?).

thanks for your patience (and super fast and excellent replies!).

stebo mcqueen

05-22-2007, 09:59 AM

I’ve been following this thread and the previous one with specific interest in the Toshiba laptop problem. As an EE I found it suspicious that the whole Toshiba product line was problematic. So I took the plunge and pick up a Konnect24D to do some testing.

First I upgraded to the stable release firmware and driver 1.10
On a new Toshiba Satellite U205-S5034 (12”) it didn’t work. The usual sound losses every few seconds and terrible distortion in Live using ASIO. Tried turning off all unneeded service with no change. Next step beta release 1.20 build 1444 – no change.

Then with a fresh install of Windows XP (not using Toshiba restore CD) I got results. Perfect results in fact. No drop outs etc. Ran Live and Cubase in playback and record – No problems. So I thought I had a smoking gun. The Toshiba’s factory install has some sort of conflict (the Toshiba’s are loaded with goodies (or some would say bloat ware).
I started to load the Toshiba extras (and there’s allot) to the plain Windows XP install see if I could break the camels back. I got worn out restarting, testing, restarting, testing hoping to find the conflicting app. The Konnect continued to work fine. So I decided to Ghost that work and fresh install from the Toshiba factory disc and try working backwards. Then the big surprise.

The Konnect now works fine with the Toshiba from a factory fresh restore!

I’m still in the process of investigating this as IEEE1394 is an area I’m not technically familiar with.

Just though some of the Toshiba owners might try this if interested.

locojohn

05-22-2007, 10:32 AM

I’ve been following this thread and the previous one with specific interest in the Toshiba laptop problem. [...]
I’m still in the process of investigating this as IEEE1394 is an area I’m not technically familiar with. Just though some of the Toshiba owners mie ght try this if interested.

hello and thanks for your contribution. the windows i am running now i have installed from windows professional + service pack 1a installation cd. then upgraded to service pack 2 + the infamous microsoft "firewire devices might work slow" patch. no toshiba bells and whistles installed and still frequent drop outs with drivers 1.20. my laptop is, however, an older model - satellite pro m30. it pains me to think that i have to upgrade to a new laptop though.

thanks for your feedback, stebo mcqueen! although being tired of waiting, let's see if the new driver update will eventually sort out all problems....

-andrejs